Operations Coordinator at Riana Group

Departmental Collaboration

• Act as a liaison between various departments to ensure seamless operational processes.
• Facilitate communication between department heads and ensure alignment of goals and timelines.
• Organize regular check-ins with departments to assess progress on shared projects and address any roadblocks.
• Support interdepartmental coordination for special projects, product launches, and organizational initiatives.

Operational and Process Improvement

• Develop and implement operational strategies that drive efficiency and support the organization’s long-term goals.
• Identify bottlenecks, inefficiencies, and areas for improvement, implementing streamlined processes to enhance productivity.
• Lead efforts to adopt process improvement methodologies or best practices.
• Ensure that workflows, processes, and procedures are documented and regularly updated.
• Ensure compliance with company standards, regulatory requirements, and internal policies related to inventory accounting and financial reporting.

Project Support

• Work closely with project managers to understand project requirements and align
  resource management with project timelines.
• Ensure timely availability of necessary equipment and materials for ongoing installations and projects.
• Address and resolve any resource-related issues that may impact project deadlines or quality.

Supply Chain Management

• Work closely with the procurement and logistics team to oversee inventory management
• Monitor supply chain performance and ensure that any disruptions or delays are addressed to avoid impacting operations.
• Ensure adherence to delivery timelines for critical goods and services.

System Integration

• Partner with the IT department to ensure that technology systems are aligned with operational goals and that all teams have access to the
• Support the integration of new technologies, software, and systems to improve
• Maintain accurate records within the applicable management system and ensure data integrity.

Reporting and Analysis

• Compile and analyze operational data, providing regular reports and insights to senior leadership to guide strategic decisions.
• Track key operational metrics and ensure continuous improvement efforts are aligned with performance targets.
• Present operational performance reports to senior management, offering data-driven recommendations for optimizing workflows.

Compliance and Audit

• Ensure adherence to regulatory requirements, internal policies and external reporting standards.
• Ensure that all operational activities comply with internal policies, safety standards, and legal regulations.
• Implement procedures to address risks related to supply chain disruptions, equipment failures, or employee-related concerns.
• Lead efforts to conduct operational audits, ensuring continuous adherence to standards.

Skills & Personal Attributes

• Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field.
• Proven 5-8 years of experience as in operations management or a similar role preferably in the IT or technology sector.
• Demonstrated experience managing cross-functional teams and collaborating effectively with all department.
• Strong organizational, attention to detail, leadership and problem-solving skills.
• Proficiency in operational software tools.
• Excellent analytical skills with the ability to interpret financial data and generate actionable insights.
• Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, management and external partners (project teams and vendors).

Preferred Qualifications

• Commercial awareness with process improvement for efficiency.
• Knowledge of supply chain management, logistics or administrative coordination.
• Ability to manage multiple projects simultaneously and
• Strong financial acumen with experience managing budgets and controlling