Operations Governance Lead at Hessons Consulting Group

Key Responsibilities

• Lead operational governance reviews to identify gaps in accountability, controls, and execution discipline
• Design and embed governance mechanisms including decision rights, escalation paths, and management cadence
• Drive standardisation of core operational practices to improve consistency, quality, and service delivery.
• Strengthen control discipline including documentation integrity, change control, and performance tracking routines
• Facilitate executive and cross-functional working sessions to secure alignment and adoption
• Produce executive-grade outputs

Qualifications

• Bachelor’s degree in Business, Operations, Engineering, or a related discipline; Master’s is an advantage
• Minimum 8 years progressive experience in operations governance, operational excellence, risk and controls, or consulting delivery
• Demonstrated capability operating at senior leadership level with strong facilitation and stakeholder influence
• High standard of professional writing, documentation discipline, and structured thinking
• Proven delivery record in complex, multi-stakeholder or multi-site environments