Operations Manager at Feed the Children

Principal Responsibilities

Main Responsibilities

• Support FEED on all issues relating to operational functions and keep abreast of latest developments to ensure that the organization maintains its competitive position.
• Contribute to corporate strategy in the areas of procurement, Information technology, logistic, public relation, security, and maintenance to ensure that the organization achieves its short and long-term objectives.
• Manage and increase the effectiveness and efficiency of Administrative Support Services through improvements of each function as well as coordination and communication between functions.
• Drive initiatives in the management team and organizationally that contribute to long term operational excellence.
• Oversee the procurement unit to ensure Feed the Children has the right products and services within agreed costs and quality standards and at the right times.
• Review financial information and adjust operational budgets to promote profitability

Compliance and Risk Management

• Develop and implement policies and procedures to ensure that core operational functions achieve their business objectives.
• Communicate with the NGO regulatory board to assure that Feed the Children remains in full compliance with rules and regulations stipulated in the constitution
• Work with HR unit to oversee organizational insurance policies.
• Ensure compliance with all safety procedures related to OSHA, WIBA etc
• Ensure the organization have up to date contracts with different service providers, rent etc

Team Management and Development

• Supervise and oversee staff from different departments to ensure that they are motivated and trained to carry out their responsibilities to the required standard.
• Driving employees and leading performance reviews, to ensure an engaged and skilled workforce.

Job Level Specifications

• Extensive operations management experience
• Analytical skills to evaluate data and performance/operation metrics
• Excellent inter-personal and negotiating skills
• Excellent organisational and leadership abilities
• Excellent time management skills
• Excellent decision-making skills
• Great planning and project management skills
• Software and Finance management
• Strong people skills.
• Outstanding organizational skills.

Experience

• 5-7 years working experience as Operations Manager
• Experience working in NGO set up will be an added advantage

Education/Certifications

• University Degree in Business Management or related social science