Operations Manager at Human Capital Outsourcing Limited

Responsibilities:

• Carrying out opening duties by, heading team briefs and assigning employee their tasks for the day   
• Supervising and manage staff at the branch level and ensure their performance targets are met   
• Managing office operations such as rent payments, permits, petty cash and any other payment.   
• Training and coach new staff so that they understand company products and services   
• Overseeing and monitor the performance of staff portfolios   
• Analyzing the market and advise on risks and how to mitigate them   
• Assessing local market conditions and identify current and prospective opportunities   
• Ensuring branch goals and targets are met   
• Market the branch within the community to attract business   
• Carry out closing duties by reconciling daily collections, disbursements and ensuring they are captured correctly on the system   
• Travel across the area for business development.

Requirements:

• Bachelor’s degree in business administration or any other business-related course   
• Minimum of 3 years of experience in leadership specifically from a microfinance/ microcredit Industry   
• Ability to manage multiple sales team and deliver results.   
• Ability to work under pressure   
• Strong leadership skills   
• Proactive and good listener   
• Good performance management skills   
• Superior organizational and time management skills   
• High Computer skills   
• Good track records of delivering sales targets