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  • Posted: Jun 1, 2021
    Deadline: Not specified
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    Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights.
    Read more about this company

     

    Operations Manager

    We're looking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction. This is a remote position, you’ll be working from home, managing a team of 20-30 customer service agents, team leaders, and account managers. You’ll be working remotely with employees from various countries, delivering service to clients located all over the world.

    What We’re Looking for

    • Success story in managing 15+ people, preferably in the service industry
    • Prior experience managing a complex team containing various roles
    • Prior experience working in a B2B environment
    • Takes initiative and performs autonomously
    • Ability to form effective plans and roadmaps
    • A team player, able to work with various stakeholders
    • Good communication skills, including written and spoken English

    What We Offer

    • A work-from-home arrangement, which provides some flexibility to a degree
    • An international team that embraces a growth mindset as well as the importance of coaching. You will grow with us!
    • A set of international clients with high standards of excellence
    • A growing company (and industry), which poses challenges as well as opportunities

    Method of Application

    Interested and qualified? Go to Influx on influx.typeform.com to apply

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