Operations Manager - Nairobi at Brites Management

Duties and Responsibilities

• Develop and execute strategic sales plans aligned with the company's overall business objectives and industry trends, ensuring they adhere to ethical and transparent practices.
• Manage a team of sales professionals, providing them with training, coaching, and mentorship to enhance their skills, performance, and ethical conduct.
• Motivate and inspire the sales team to achieve individual and team goals, fostering a culture of high performance, continuous improvement, and ethical decision-making.
• Identify and develop new sales opportunities by leveraging industry knowledge, market insights, customer relationships, and personal networks within the industry.
• Build and maintain strong relationships with customers, partners, and logistics teams, ensuring effective communication, collaboration, problem resolution, and adherence to ethical standards.
• Close deals and manage customer relationships throughout the entire sales cycle, from initial contact to post-sale support, upholding ethical principles and transparency in all interactions.
• Prepare and present comprehensive sales forecasts and reports, providing accurate data-driven insights to inform decision-making, while maintaining data integrity and ethical reporting practices.
• Analyze sales data to identify trends, patterns, and areas for improvement, using insights to optimize sales strategies, tactics, and ethical practices.
• Stay up-to-date on industry trends, competitive landscape, and emerging technologies while adhering to ethical sourcing and procurement practices.
• Implement best practices in sales management, leadership, and team development, fostering a positive, productive, and ethical work environment.
• Contribute significantly to the overall success of the company by achieving sales targets, exceeding expectations, driving revenue growth, and upholding ethical standards across all sales activities.

Key Requirements Skills, experience and qualification

• Bachelor's degree in business administration.
• Minimum of 5 years of experience successfully managing logistics company.
• Proficient ethical leadership abilities.
• Ability to streamline or implement structures and roles that boost efficiency while supporting rapidly shifting business demands.
• Excellent communication skills, both written and verbal.
• Outstanding people skills.