Oracle Application Support Analyst at Frank Management Consult Ltd

Job Description

To support the business applications through incident management, change management, deployment management, end-user support, month-end support, applications, and database management services.

Roles & Responsibilities:

• Enhancing the functionality of current applications including the ERP to cater to new business needs through the development and deployment of new solutions.
• Ensuring end users using Oracle ERP can accomplish their business objectives.
• Ensuring end users using Windows-based applications can accomplish their business objectives.
• Managing the planning, development, installation, testing, modification, and evaluation of all databases and related client services and reporting.
• Ensuring installed applications running on the databases work as expected and database integrity is maintained.
• Managing IT services related to database operation, performance, and availability and change management of IT services.
• Ensuring Compliance with Corporate IT Policy.

Minimum Requirements

• Degree in IT/ Computer Science or related Field.
• 5 + years of hands-on experience with Oracle EBS setups and customizations.
• Ability to perform Diagnosis, troubleshoot user problems on applications use, and identify solutions/workarounds.
• SQL query writing / Report development and deployment within an ERP platform.
• Oracle forms development skills.
• Proficient in Data processing systems, Networking, and Systems Development.
• Good technical knowledge and understanding of the installed applications.
• A team player with the ability to work under pressure, attention to detail, and problem-solving skills, with a high level of accuracy.