Partner Management Officer at Safaricom Kenya

We are pleased to announce the position of a Partner Management Officer in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Reporting to the Digital Delivery Lead, the position holder will be responsible for initiating, facilitating, coordinating and maintaining the development of Strategic relationships and partnerships with our partners, vendors and other relevant stakeholders in order to meet our business objectives.

Job Responsibilities

• The role will continuously review sourcing strategies, engage and manage leading software house partners and contracts ensuring timely provision of skills on demand
• Develop and apply appropriate partnership risk assessment instruments to ensure the appropriate allocation of risk. Implement action plans to operationalize partnerships to advance contract activities and achieve planned results;
• Act as a liaison between the Partner and Internal Stakeholders and is responsible for building, maintaining and managing relationships with current and prospective partners.
• Evaluate effectiveness of partner programs and make recommendations to optimize them.
• Set clear and measurable objectives for the Partners which support the business strategy.
• On board all Enterprise partners and identify opportunities to grow and scale each partnership relationship to drive commercial success
• Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnership
• Keep a great ongoing relationship with current partners and offer new ways to grow the partnership
• Collaborate with senior management and other marketing teammates to align our internal goals with new and existing partner relationships
• Developing and sustaining long-standing relationships with company-approved vendors.
• Implementing vendor selection programs to ensure that the best vendors are secured.
• Establishing standards by which to assess the performance of approved vendors.
• Evaluating current vendor management programs and identifying ways to improve them.
• Manage strategic vendor relationships to achieve goals of innovation, speed and efficiency.
• CAPEX & OPEX budgeting for the department
• Operate within approved CAPEX & OPEX expenditure for the domain to meet departmental objectives

Qualifications - External

• Bachelor’s degree in software engineering, IT or any other related field
• 2 or more years of experience in IT Delivery, preferably in managing large programs and partners.
• Deep expertise in budget planning and financial management in product-based organizations
• IT sourcing and vendor management, dealing with both large vendors and with niche market players (e.g. Start-ups)
• Experience in agile principles and processes within large engineering organizations
• Professional experience and knowledge of digital and Telecommunications industries strongly preferred