Partnership & Innovation Officer (Learning & Impact) at World Food Programme (WFP)

PURPOSE AND RESPONSIBILITIES OF THE ASSIGNMENT

• With a growing portfolio the Hub is looking for an Innovation Learning Design and Impact Officer to take impact measurement and knowledge sharing to the next level. Reporting to the Sustainable Food Systems Innovation Advisor, you will be spearheading this critical work within the Hub. Entrepreneurial and independent, you will be working with all functional units in the Regional Bureau, HQ and Country Offices as well as stakeholders and partners in the global and regional innovation ecosystem and lead the development of this portfolio.

KEY ACCOUNTABILITIES (not all-inclusive)

Drive the collective learning agenda for the Innovation Hub:

• Use innovation approaches like Human Centered Design to define what we want to learn, when and why. Map potential research questions and define which case studies are most relevant to share externally about the Hub’s innovation journey.
• Develop timely surveys and after-action reviews and assess feedback to gain actionable qualitative insights into what is working / what could be improved across the Hub’s programming.
• Work with workstream leads within the team to implement lessons learned into project design.
• Further refine the existing learning framework to evaluate the impact of each Innovation Hub’s innovation activities in collaboration with the Innovation Hub Team and WFP Evaluation team.
• In collaboration with communications, knowledge management and graphics, co-create content on the work of the innovation hub, particularly with regards to what we have learnt, where we have failed, how we have iterated our approach.

Orchestrate the development and set up of an innovation learning community:

• Proactively facilitate cross learning on innovation (case studies, calls, workshops etc) between our country offices, the Columbian Innovation Hub and HQ teams; utilizing channels such as the WFP Global Innovation Network, WFP East African Innovation Community, regional network etc.
• Champion cross learning on innovation across the UN innovation community (UNIN) and play a key role in knowledge exchange and collaboration with other UN agencies.
• Develop a plan to create a community of practice with external actors (innovators, entrepreneur support organizations, universities, governments, etc.) to create a space where learning is shared, valued and leveraged.

Lead on impact measurement and reporting:

• In collaboration with CARE counterparts, revise the Hub’s current Theory of Change (TOC) on a periodical basis based on lessons learned and the Hub’s evolution of activities.
• In collaboration with HQ and implementing partner, develop a standardized set of indicators to enable the overarching measurement of impact of the Hub activities, at both the individual and collective level, aligned with the TOC.
• Identify and bring partners on board as required to support us to assess the impact of our activities and generate insights for future programming (e.g. research centers of universities).
• Identify stories and major communication moments that showcase the impact of the Hub’s work in strengthening food systems across the region to be sustainable.
• Lead on donor project reporting requirements and information management between donors, internal stakeholders and project leads.

Coordinate and support other partnerships and event needs as required:

• Provide input into communication materials and fundraising.
• Prepare inputs, talking points and briefings for WFP senior management, inter-agency opportunities and donor communications.
• Develop material for advocacy/fundraising purposes.
• Coordinate the Hub’s fundraising activities and participation at external events.
• Contribute to the Hub’s core innovation activities (e.g. innovation challenges; bootcamps; sprint programmes; thought leadership).

DELIVERABLES

• Establishment of a learning strategy and a workplan for the portfolio of work.
• At least 5 learning case studies shared publicly across various channels (e.g. knowledge café, website).
• Surveys/reviews completed immediately after relevant activities.
• Satisfactory reporting to donors and key stakeholders internally and externally.
• Partnerships in the work to bring additional skillset to the hub for impact measurement.
• Satisfactory support to other hub activities including required research, presentations, and strategies.
• Satisfactory 360 review by manager and collaborating team members.
• All work and materials developed during the contract are well documented and available to all relevant stakeholders in designated knowledge management processes/platforms.

STANDARD MINIMUM QUALIFICATIONS

• Education: Advance degree in innovation, design, international development or  First University Degree with additional years of related work experience and/or trainings/courses
• Language: Fluency in oral and written English mandatory. Good command of Swahili; other regionally-spoken Bantu, Nilotic, or Afro-Asiatic languages; and/or French is an added advantage.
• Experience: At least 4 years of progressively responsible experience managing a fast-paced  learning agenda, ideally in the in the international development sector.
• Experience working and delivering in the private and/or humanitarian sectors, preferably at large-scale organizations.

OTHER SPECIFIC JOB REQUIREMENTS/KNOWLEDGE & SKILLS

• Ability to gather and synthesize different types of qualitative (e.g. interviews, stakeholder consultations, network analysis) and quantitative (e.g. impact modelling) information to guide major strategic and operational decisions with regards to learning and design
• Ability to create plans/tools for gathering learnings and insights
• Collaborative spirit, able to partner with a wide range of people at all levels and across different cultures and to act with credibility and diplomacy
• Self-motivated and able to work with a high degree of autonomy, taking initiative and proactively seeking support when needed
• Excellent communication/presentation skills, with the ability to write learning reports, synthesis information to create actionable insights, write and deliver presentations, share lessons succinctly across networks
• Sets high-level of ownership over projects to achieve impact
• Intrapreneurial experience such as starting a new program / creating new processes
• Has worked cross-functionally and can navigate uncertainty with curiosity, poise, and a solution-oriented mentality
• Strong conceptual thinking to integrate lessons learnt into programme design to drive progress towards the SDGs
• Fully committed and motivated to achieve the aims of the UN World Food Programme
• Passion and interest in innovation