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My 1health is a full-service platform at the forefront of transforming the way patients access specialized healthcare services globally. We are not just redefining healthcare; we are revolutionizing the very experience of it. With a mission to connect patients globally with world-class specialized healthcare, we are creating a global community dedicated to e...
About the Role
As a Patient Support Specialist at My 1Health, you are vital in shaping the patient's experience. Your role is not just about direct interactions; it's about ensuring a seamless journey for each patient. From their initial inquiry through to post-treatment care, you will guide and support patients, ensuring a smooth, efficient, and compassionate journey. This involves not only addressing immediate concerns and questions but also anticipating needs and coordinating with other healthcare services to provide comprehensive support. Your efforts are key to maintaining our culture of excellence and efficiency, while always upholding the highest healthcare standards and ensuring compliance in every interaction.
You will also work closely with other departments to ensure that patients receive holistic care and support throughout their treatment journey.
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