Paypal Senior Relationship Officer at Equity Bank Kenya

The Role

The role entails managing the PayPal partnership, managing products and services under the partnership, Identifying and implementing business opportunities arising from the Partnership.

Responsibilities 

• Recruit business merchants to utilize PayPal and Subsequently the PayPal withdraw service offered by the Bank. This is through joint marketing activities and pitching.
• Identify and implement on areas of Product development and enhancement.
• This includes liaison with the Partner on matters Business, client on-boarding and integration, suspicious transactions reporting as well as product enhancements among others.
• Ensure that the service is running smoothly for on boarding and transactions processing.
• Escalate and work to resolve on system downtime.
• Run point on Technical changes and implementation
• Conduct product training across the Branches and other support centers.
• Oversee Operational support of the service in compliance with the policies and procedures

Qualifications and Education Requirements

• A business-related Degree from a recognized University.
• 2- 3 years working Experience within the Bank.
• Excellent verbal communication skills.
• Professionalism with a definite sense of purpose.
• Maintains a people- first attitude.
• Prior experience in a Payments role is an added advantage.

Closing: Dec 28, 2022