Pharmacy Supervisor at Medecins Sans Frontieres (MSF)

Main Purpose

Ensuring general functioning of the pharmacy and supervising pharmacy supply chain processes in accordance with MSF standards, protocols and procedures, in order to ensure its efficiency and operating availability.

Accountabilities

• Ensuring storage, stock management and supply processes, as well as hygiene and security procedures, tools, and protocols (controlling pests and rodents), implementing appropriate quality controls and records, in order to ensure good storage conditions (temperatures, humidity and light exposure) and availability of drugs and medical material, according to MSF protocols, national regulations and in cooperation with the logistics department.
• Coordinating the delivery, reception and recording of international and local orders, in close coordination with the logistics department, updating stock files and informing line managers on their status (shortfalls, overstocking, expiry dates), in order to permanently ensure security stock levels and ensure efficient management of stock.
• Supervising orders of medical and drug material in order to ensure an efficient and appropriate consumption pattern under budget constraints.
• Supervising the supply of drugs to patients, according to medical prescriptions, informing them on consumption patterns and keeping conditions in order to ensure their therapeutic progression
• Ensuring efficient supply to other pharmacies managed/supported by MSF according to orders and stocks, and using cold chain when needed. Monitoring and analysing orders of depending pharmacies in order to avoid ruptures of stock or having expired drugs.
• Supervising, with the HR department, the associated processes (sizing, staff shifts, recruitment, training, performance evaluation, development and internal/external communication) of the pharmaceutical team and the nursing staff, in order to ensure both the sizing and the amount of knowledge required and to improve their dispensing capabilities.
• Recording all items received and issued in computer (Isystock) and reporting on drug consumptions and medical equipment dispensed according to protocols, informing on unusual patterns as well as forecasting future needs, in order to rationalise the budget and to ensure availability.
• Assisting in training of nursing staff regarding dispensing of drugs and their side effects

MSF Section/Context-Specific Accountabilities

• Data entry: He/she will ensure prompt data entry of all the IN and OUT into the project consumption data tool, this will be on the basis of stock cards update.  
• Follow up and ensures full implementation of project pharmacy standard operational procedures (bimonthly / weekly orders, expired drug, stock card update, DDA registration book. etc) pharmacy procedures in regard to the project SOPs.
• Data management: ensures that pharmacy related data are properly and securely kept as per the existing procedures. Pharmacy data tool ensures timely and accurate update of the project data tool for the periodic analysis by the Pharmacy Manager.
• Pharmacy order documents management: he/she should ensure that all the departmental order processing documents/requests are properly filed. Prescription/tally sheet handling: Ensures the entire project prescriptions (CP, OPD pharmacy, Health Posts etc.) are safely and securely handled/ filed as per the law.
• Distribution of commodities and order servicing: he/she will participate in the verification of orders to the departments so as to ensure accuracy. Will also assist in the confirmation of the bi-monthly orders as at the time of reception.
• Ensure maintained daily supervision of pharmacy drugs dispensing activities within OPD and Central Pharmacy.
• Ensure pharmacy incentive staffs duty roters and leave plans are up to date.
• Ensure constant referral emergency boxes update follow up within the project.
• Departmental emergency trays update follow up.
• Constant follow up and compilation of expired items within the project.
• Follow up on the EPREP stock rotations within the project.
• Follow up on stock status of compound clinic/safe rooms and car kits regularly.
• Ensure regular / periodical update of consumables and medical supply stocks for Mass Causality Incident (MCI)

Requirements

• Education:   Essential, degree of pharmacy management or nursing related studies, or medical profile
• Experience:  At least 1 year certified work experience as a pharmacy manager
• Languages:  Mission language (English) and Local language (Somali/Kiswahili) essential
• Knowledge Essential computer literacy (word, excel and internet)
• Competencies: Result, Teamwork, Flexibility, Commitment, Stress Management

Application deadline:  15 April 2023