Pillar Coordinator – Policy, HR, Infrastructure & ICT at Strathmore Business School

JOB PURPOSE: 

• To lead and coordinate project targeted reforms, policy transformation, workplace culture change, ICT platform development, and infrastructure projects (work-life integration infrastructures such as childcare facilities, mothers' room, etc). Ensure policy coherence, stakeholder alignment, vendor coordination, and integration of reforms into institutional processes.

MAIN DUTIES AND RESPONSIBILITIES:
Policy Transformation

• Lead and manage project-based policy review cycles, including planning, consultation, drafting, and approvals to ensure timely and coherent policy updates.
• Coordinate drafting, validation, and approval of policy reforms with respective departments.
• Facilitate training, sensitization, and capacity-building sessions to support departments in understanding, adopting, and implementing revised policies.

Institutional Culture & Inclusion

• Coordinate mental-models surveys, including tool design, data collection, analysis, and reporting to inform culture-change interventions.
• Manage gender champions and inclusion engagements.
• Lead the coordination and delivery of inclusion, leadership, and culture-building workshops that promote positive workplace culture, team cohesion, and leadership development.

Stakeholder Engagement

• Cultivate strong working relationships with key internal partners including People & Culture, Faculty Affairs, ICT, Facilities, and Communications to ensure alignment and smooth program delivery.

ICT Systems Implementation

• Coordinate requirement gathering, UAT (User Acceptance Testing), deployment, and maintenance in collaboration with the IT Dept.
• Lead coordination to ensure security, PDPA compliance, and user adoption.

Infrastructure Coordination

• Coordinate design, licensing, and set up of infrastructural components of the program.
• Coordinating delivery of the infrastructural components of the program.
• Coordinate vendors, facilities teams, and compliance processes.

Risk & Compliance

• Maintain and regularly update risk logs for the Policy & Infrastructure pillar, ensuring accurate identification, assessment, and escalation of potential risks.
• Work collaboratively with the PMO to develop risk mitigation plans, track implementation progress, and support adherence to institutional, legal, and donor compliance requirements.

Resource Mobilization

• Provide technical inputs for donor proposals, concept notes, and program designs, particularly on policy transformation, institutional reforms, and ICT components.
• Support donor reporting by preparing timely and accurate progress updates, data summaries, and visibility materials.

REQUISITE
JOB REQUIREMENTS:
The post holder will be required to have and demonstrate evidence of the following qualifications, attributes, and skills:

• A minimum of a Master’s Degree in Business, project management or related field.
• At least 1 year of experience directly related to the duties and responsibilities specified

Key Competencies and Skills:

• Understanding HR policy, Organizational culture, and Institutional systems
• Ability to interpret policy and translate it into operations
• Strong program delivery skills
• Gender mainstreaming competencies
• Project coordination across multiple departments
• Strong stakeholder management
• Change Management and facilitation skills
• Project management software proficiency and technology skills
• Excellent Interpersonal Skills
• Good organization & Financial Management skills.