Premium Administration Officer (Contract) at Jubilee Insurance

Job Ref. No. JLIL114

Role Purpose

The role holder will ensure optimum collection and timely allocation of premiums/contributions through efficient processes, excellent working relations with banks/schemes and effective communication to the process stakeholders.

Main Responsibilities

• Ensure that contribution/transfers/premium collection is done efficiently and within the agreed deadlines.
• Liaise with the New business team, Checkoffs and Pension Administrators to ensure correct payment schedules are received and updated in time.
• Ensure accurate and timely allocation and approval of contributions/transfers/premium received.
• Timely communication and follow up with clients, agents on contribution/premium arrears.
• Ensure GWP/contribution collection targets are met.
• Liaise with Treasury, other business lines, agents/clients to clear any outstanding payments in the assigned bank accounts.
• Ensure new DDA Mandates are launched to the various bank within the TAT of 3 days and that the databases for the same is accurate and always updated.
• Regularly run reports on efficiency of various modes of payments and provide daily activity and other reports as required by Management.
• Respond to all customer queries or inquiries within the TAT of 48 hrs.
• Improve manual processes through automation and comply with the internal controls in place.

Key Competencies

• Customer Focus
• Effective Communicator
• Passionate
• Team Player
• High levels of integrity

Qualifications

• Bachelor’s degree in Commerce, Finance, Accounting, Actuarial Science or any other related field.
• CPA-K/ACCA Qualification will be an added advantage

Relevant Experience

• A minimum of 2 years’ experience in a similar role.

Closing: 16th January 2023.