Principal Accountant (Credit Control) at Kenyatta University Teaching, Referral & Research Hospital

Duties and Responsibilities

Reporting to the Chief Finance Officer, the position holder will be responsible for the following:

• Participating in the formulation, review, and implementation of the hospital’s credit control policies and procedures.
• Ensuring compliance with statutory and hospital regulations in all credit control transactions.
• Reviewing posting and balancing of payment, rejection, and adjustment transactions for accuracy and timely account closure.
• Collaborating with team members to deliver effective billing services and follow-up for account reconciliation.
• Managing assigned accounts by monitoring billings, collections, contractual postings, payments, and adjustments.
• Resolving incoming queries on billing or outstanding accounts from patients, insurance companies, and consultants professionally.
• Updating system notes with account activity, status, and expected reimbursement.
• Developing service level agreements and executing third-party contracts as delegated.
• Applying reminders and follow-up actions to ensure timely debt recovery.
• Handling disputed bills and negotiating settlements within agreed terms.
• Providing accurate advice on billing queries and ensuring debts are paid promptly.
• Preparing and submitting daily, weekly, and monthly credit control reports.
• Overseeing key account and customer relationship management.
• Any other duty as may be assigned.

 Key Qualifications and Experience Requirements

• Bachelor's degree in Finance, Accounting or equivalent qualification from a recognized institution.
• Master's degree in Finance, Accounting or equivalent qualification from a recognized institution.
• Certified Public Accountant (CPA-K) qualification or its equivalent qualification from a recognized institution.
• At least nine (9) years relevant work experience, three (3) years of which should be in the grade of a Senior Accountant or in a comparable position.
• Professional membership to the Institute of Certified Public Accountants of Kenya (ICPAK).
• Management course lasting not less than four (4) weeks.
• Proficiency in computer applications.
• Compliance with Chapter Six (6) of the Constitution of Kenya.