Principal Clerical Officer (Customer Care ) at County Government of Nandi

Duties and Responsibilities

• Maintain and keep proper consumer records
• Filing of consumer files and updating
• Maintain security of the records and the system.
• Open consumer accounts and files
• Maintains consumer files movement record
• Ensure that consumer’s files are properly maintained and secured.
• Supervises registry staff.
• Make sure bills are checked.

Requirements for Appointment

• Kenya Certificate of Secondary Education (KCSCMean Grade C­ (Minus) or its equivalent qualification;
• Certificate in journalism and mass communication or its equivalent lasting not less than six (6) months from a recognized institution;
• A diploma in journalism & mass communication or its equivalent and a certificate in customer service will be an added advantage.
• Shown merit and ability as reflected in work performance and results