Product Designer (UI/UX) at Techsavanna Technology Limited

Band: Contractor

Department: Product Management

We are looking for a Product Designer, to work closely with our product team scale the number 1 Fintech and Ecosystem across Africa.

Over the last 12 months, our teams have launched products across 6 markets with the aim to Digital transform the lives of over 40million M-Pesa customers.

You will work with the Product team to define and deliver various user experiences, from initial ideation to sketches, wireframes, prototypes, and final UI.

You will creatively translate user needs into elegant, intuitive, and effective design solutions.

You will identify and understand customer needs, behaviours, and pain points and use this to define problem statements that inform the team’s focus.

You will work in a fast-paced team of engineers, product managers, and product designers to deliver impactful solutions across our online portals and mobile apps.

Your responsibilities:

Strategic

• Drive a user-centered design approach. Influence the product direction and/or roadmap through evidence-driven UX.
• Collaborate with teams across various departments (product, engineering, marketing, etc.) and digital channels on product discovery and the delivery of solutions.
• You will work with OKRs to achieve ambitious objectives for M-Pesa

Discovery

• Close collaboration with the product lead, stakeholders, and the development team to define problem statements, success metrics, and identify product opportunities.
• Host workshops with the product team, stakeholders and developers for continuous product discovery with identified problems and opportunities.
• Use discovery methods such as prototyping, usability testing and focus groups, and conduct user interviews to validate identified solutions with real customers, before solutions are developed.

UX research

• Work with the product team on defining success metrics, crafting A/B tests and analyzing results to enable data-driven decisions, ensuring a positive impact on the user experience.
• Deliver and communicate insights collected from user research, in effective and engaging presentations and user journeys

Delivery (UX/UI/Visual)

• Deliver wireframes, journeys, high and low fidelity prototypes and final UI design requirements for online portal and mobile apps.
• Work together with various product teams to ensure visual consistency throughout on the platform, by leveraging from and contributing to our design system.
• Conceptualize micro-interactions and animations.
• Ensure design works as comfortably across our markets and languages.
• Own and advocate Platform accessibility in both UX and UI.

Leadership

• Together with the Product team, you help to shape and drive our product strategy and vision.
• You partner up with product and engineering leaders to ensure deliverables are well- defined, provide high business value, and are successfully executed.

About you

• You have experience across the entire product design cycle including UX research, wireframes, and prototypes, final UI design, implementation, and post-release optimization.
• 2+ years of experience in UX Design with a proven record of successfully shipped mobile app consumer-oriented experiences.
• You have a strong UI design experience with a good understanding of Apple’s and Google’s design guidelines / principles.
• You can present your Portfolio showcasing your knowledge of native mobile UI design and case studies to explain your process. Live app store examples is a plus.
• You have experience working with customer facing products in evidence-driven design/product teams.
• Proficient in design tools (such as Sketch, InVision, Zeplin).
• Proficient in prototyping tools (such as InVision, proto.io).
• Know-how in the field of research: interviewing users, setting up surveys and usability tests as well as interpreting the results
• You love solving problems in ways customers love yet work for the business.
• You show excellent communication in English.