Product Manager NEOBANK at Asante Financial Services Group

Responsibility:

• Develop and owning the product strategy, delivery roadmap, and execution of our Neo-bank portfolio, including but not limited to planning, delivery, communication, and on-going optimisation of the front-end product
• Assimilate varied forms of information such as quantitative analytics data, research reports, client feedback, market trends and consumer demographic statistics and then combine this to define a product vision, strategy and KPIs for new product development
• Lead cross-functional product delivery project teams [Digital, Data Science, Operations, Customer Service, Marketing & Country teams] to build and launch our new product, find product market fit, and grow the product/service
• Strong knowledge of products in the business bank accounts, debit and credit cards, money transfers, loans/lending and business management tools.
• Discover deep customer insights to identify, evaluate, scope, and launch compelling new features to find product market fit
• Act as a Product Owner and lead the of product development lifecycle around new products. This encompasses everything from researching, shaping the strategy, prioritizing the right MVP scope, creating detailed product requirements, processes and specs, to managing delivery project plans and release calendar
• Own Product Requirements Catalogue, Workflows, UX/UI Designs and Specifications as the main input for Product Development. Maintain country product variations, ensuring local standard, partner dependencies and regulatory requirements are met
• Draw insights from experiments, data exploration, user feedback, MVP trials and market research to inform project prioritization and feature design
• Work closely with external partners, fintech vendors and internal stakeholders such as design, research, engineering, marketing, analytics, and operations teams to define projects, triage bugs, update progress across the company, and set quarterly strategies and milestones
• Set ambitious goals for yourself and for the product delivery team. Manage team workflow to ship deliverables on time
• Jointly accountable for the profit and loss, global consistency, market penetration, business improvement and operational excellence
• Own the product post go-live for continuous improvement from feedback from internal and external stakeholders including customers. Accountable for driving platform customer satisfaction (NPS) and ensure best-in-class customer experience & platform performance across the digital channels.

The Successful Applicant

• At least 3 to 7 years of experience in Product Development and Management with a demonstrated ability to work with and lead technical teams. Experience in digital enablement and transformation
• Experience working in leading Digital Banks or Commercial Banks or Mobile Money or Telcos or Marketplaces in Africa or Emerging Market is a plus
• Highly structured, systematic and product processes driven
• Instinctively curious and 100% rigorous!
• An aptness for discovering deep customer insights, developing strong hypotheses, and validating creativity quickly to develop differentiated and compelling offerings
• Passionate about Africa and its progress
• Superior analytical abilities. Must be able to measure initiatives quantitatively and efficiently and draw actionable insights to guide decisions
• Strong team player with effective communication and collaboration skills
• Excellent writing and presentation skills
• Entrepreneur mindset with hands-on and a can-do attitude
• Strong leadership with excellent influencing, communication, and presentation skills
• Drive and hunger to achieve results Independent, self-starter and initiatives
• Excellent business acumen and willingness to work within tight deadlines
• Flexibility in traveling across Africa