Program Assistant, Data Lab Product Studio at World Resources Institute (WRI)

Job Highlight:

You will report to Senior Product Manager, Product Studio and work closely with the Data Lab Senior Operations Manager and Communications Specialist.

You will assist the Product Studio manager throughout the program lifecycle. This includes providing operational support to Product Studio projects, documenting learning resources and standard operating procedures, as well as coordinating community-building efforts with impact software developers. You will work closely with several internal and external stakeholders, including the Product Studio team, strategy consultant and clients. This is an exciting opportunity to join a dynamic team which helps environmental and social researchers and non-profit program teams design and scale new software products. This role requires someone who is motivated, flexible, and well organized, with an ability to multitask. The role is fully remote, with an option to be hybrid, if based in cities where WRI has offices. This role would be ideal for someone seeking to develop their experience in a global work environment within a non-profit organization. The role is particularly suitable for individuals who are passionate about sustainable development and climate issues and looking to find a way to turn this passion into practical support.

What will you do:

Assist the Studio team and applicants with the Selection process for new cohorts (40%):

• Manage and coordinate all Product Studio applications in liaison with the Communications Specialist
• Maintain an inventory of applications.
• Support the Product Studio strategy and technology experts with the selection process and be the point of contact for all applicants
• Support the Product Studio manager in market research and maintaining an inventory of product innovations, programs, and advances within environmental and climate sectors

Act as a key administrative support to the Product Studio manager and project teams (50%):

• Support the Product Studio manager with work plan writing
• Document agreements between the Product Studio team and our clients
• Provide support to operational tasks such as tracking and submitting consultant work orders and invoices
• Track travel, online subscriptions and other non-labor expenses related to Product Studio operations
• Organize, maintain, and update Product Studio standard operating procedures, knowledge hub and website content
• Support projects teams with scheduling of meetings and workshops

Community Coordination (10%):

• Support the Product Studio manager and Communications Specialist with community building, engagement, including ideating, and posting content on Product Studio Slack channels

What will you need:

• Education: Bachelor’s degree a relevant field (e.g., business administration, economics, public or nonprofit administration, international development, etc.)
• Experience: You have 2+ years of relevant work experience, including internships
• Experience undertaking administrative tasks, ideally in a remote environment.
• A high degree of computer literacy, including knowledge of the MS Suite, Google Workspace, Slack
• Proven ability to quickly learn and work with new computer software.
• Self-driven, organized and able to identify and manage your own priorities and conflicting schedule demands
• Ability to work collaboratively synchronously or asynchronously whether it is in Miro, Asana, virtual meetings or in-person workshops, etc.
• Proven verbal and written communications skills, visual communications via MS PowerPoint, Google Slides, etc. is preferred
• Ability to bring a learning and curious mindset to work
• Passionate commitment to WRI’s mission and goals
• Languages: Full fluency in English required and second language preferred
• Requirements: Existing work authorization is required where this position. WRI is unable to authorize visa work authorization