Program Officer, Ventures at Mercy Corps

The Position        

The Program Officer, Ventures provides critical operational, grant and donor management and fundraising support to the Mercy Corps Ventures team. This role will support our interactions with Mercy Corps’ procurement, consultancy, and development teams, including leading process improvement initiatives. This role will maintain our donor and grant reporting systems - including being responsible for ensuring all of our donor reporting and communications are completed on-time, and to a high-quality.       

This role will also support our fundraising operations - providing important support to our fundraising team by managing our tracking system for funder outreach, and ensuring follow-ups are completed on-time. Finally, this role will get the opportunity to work closely with our Senior Managing Director, providing him with administrative support.        

We are looking for someone who is excited to be a core member of one of the leading early stage impact investors in emerging markets - this role will get a front-row seat to some of the most exciting venture-led innovation happening around the world!        

Essential Responsibilities    

VENTURES TEAM OPERATIONS (40%)        

• Manage Ventures team operations, including support on procurement, invoicing, and contract management. 
• Manage internal Ventures team administrative aspects, such as communications, meetings, offsites, etc. 
• Manage Ventures team data management, for internal team and donor deliverable data, including supporting in ensuring data is updated, and providing light data analysis as needed. 
• Lead process improvement initiatives across all of the above areas. 

GRANT ADMINISTRATION (20%)        

• Maintain donor reporting and meeting tracker, proactively ensuring all donor deliverables we are delighting all of funders and completing deliverables early and with high quality. 
• Lead drafting of donor reporting - including tracking and reporting key metrics, along with qualitative program updates. 
• Support donor meetings - including scheduling, drafting call agendas and visuals, supporting follow-ups. 
• Support on new proposals as needed. 

FUNDRAISING OPERATIONS (25%)        

• Support for all Mercy Corps Ventures fundraisers in meeting coordination, call scheduling, tracking outreach, meetings, and follow-ups with key funders. 
• Management of our fundraising tracking system - including tracking outreach, meetings, and follow-ups. 
• Support on follow-ups for funders where possible, including the preparation of documents or follow-up emails. 
• Research and preparation for funder meetings as needed. 

SUPPORT TO THE SENIOR MANAGING DIRECTOR (15%)        

• Scheduling & calendar management for Senior Managing Director (scheduling & calendar management in addition to fundraising meetings). 
• Support on meeting preparation for Mercy Corps, board, or executive team meetings for Senior Managing Director. 
• Support on coordination and serve as point of contact for Mercy Corps teams to Senior Managing Director. 

Supervisory Responsibility       

The Program Officer, Ventures has no supervisory responsibilities.      

Accountability        

Reports Directly To: Senior Director of Strategy & Operations.       

Works Directly With: Ventures Senior Managing Director, Ventures team, Mercy Corps back office teams (procurement, accounts payable, consultancy team, etc), Ventures donors and board members. 

Accountability to Participants and Stakeholders       

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.       

Minimum Qualification & Transferable Skills        

• Bachelor’s degree (or equivalent) and 2+ years of professional experience. 
• Project management skills, able to balance multiple priorities. 
• Proficiency with MS Outlook and online collaboration tools / software, willingness to work with data and numbers. 
• Problem solving and time management skills. 
• Clear written and verbal communication and interpersonal skills. 
• Proactive and independent worker, high attention to detail. 
• English fluency required.