Key Responsibilities:
Operational Implementation:
- Execute end-to-end program operations:
- Manage facility onboarding and subscription administration
- Coordinate supply chain logistics (medicines, equipment)
- Oversee technical support delivery and maintenance
Implement data collection and M&E processes
- Ensure timely, cost-effective delivery of subscription benefits to facilities
- Troubleshoot field-level operational issues
Stakeholder Engagement & Partnership:
- Build and nurture strong relationships with key stakeholders: County Health Departments, MOH officials, participating health facilities (public & private), community leaders, pharmaceutical suppliers, medical equipment vendors, and potential financiers/donors.
- Support negotiating partnership agreements, MoUs, and service level agreements (SLAs) with facilities and suppliers.
- Represent Goldstar Kenya and the program at field-level forums and advocacy platforms.
Operational & Compliance Management:
- Enforce operational protocols and compliance with organizational policies and donor/investor requirements.
- Ensure efficient, timely, and cost-effective delivery of subscription benefits (medicines, equipment, maintenance, training, etc.) to facilities.
- Drive revenue generation and cost-recovery strategies to ensure program financial sustainability.
- Administer program budgets under guidance of the general manager.
- Support identification and securing of additional funding opportunities (grants, impact investment) for program growth.
Monitoring, Evaluation, Learning (MEL) & Impact:
- Oversee the implementation of a robust MEL framework to track program performance, facility outcomes (e.g., stock availability, service utilization, revenue), and overall impact on health access.
- Compile and analyze field data rigorously to inform strategic decisions, program adaptations, and demonstrate impact to stakeholders and donors.
- Document lessons learned and best practices for replication and scaling.
Risk Mitigation, Compliance & Reporting:
- Ensure full compliance with Kenyan NGO regulations, stakeholders' requirements, and organizational policies.
- Identify operational bottlenecks and risks.
- Implement contingency plans.
- Prepare high-quality, timely program reports for internal leadership, the Board, stakeholders, and government partners.
Required Qualifications & Experience:
Education: Degree in Project Management, Public Health, Health Economics, Social Entrepreneurship, Business or related field.
Experience:
- 5+ years managing health/logistics operations in Kenya
Proven experience:
- Field team coordination
- Supply chain management
- Government/health facility stakeholder management
- Proficiency in project management tools.
Gold Star Kenya has a competitive compensation package and is an equal opportunity employer. Interested candidates are encouraged to apply via email to: gskenya-hr@goldstarkenya.org . Please quote the job title provided in the subject line while sending your application and CV in one folder (PDF Format), saved using your name and job title being applied for, by 22nd August 2025.