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  • Posted: Jan 24, 2022
    Deadline: Feb 25, 2022
  • Synonymous with holistic systems engineering: Krones For machines, lines and complete factories - Krones, the one-stop shop The Krones Group, headquartered in Neutraubling, Germany, plans, develops and manufactures machines and complete lines for the fields of process, filling and packaging technology. Its product portfolio is rounded off by information ...
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    Project Manager (Customer Support)

    Key Responsibilities

    1. Support customers, offer solutions and assist in troubleshooting
    2. Liaising and coordinating between customer and KAG Project Management 
    3. Claim and reclamation management
    4. Attend to breakdowns telephonically and physically if need be
    5. Manage the utilization and upskilling of the service technician 

    Knowledge and experience

    • Knowledge in project management principles and techniques
    • Ability to motivate a team of direct reports
    • Strong verbal and written skills
    • Knowledge of Krones technology and its range of equipment (added advantage)

    Qualifications and education required

    • Diploma/University Degree in Engineering
    • 8-12  years experience working in a Krones industry and it’s affiliates
    • 5-7 years experience in managing/leading a team

    Personal competencies

    • Self-motivated, independent, solution orientated, a deadline-driven individual with solid time management skills
    • Strong analytical ability, attention to detail and strategic thinker
    • Project a professional image, lead by example, encourage teamwork and compliance with work processes and procedures
    • Build mutually beneficial relationships internally and externally

    Computer Skills

    • MS Office – Word, Excel, PowerPoint, Project
    • SAP (preference)


    • Ability to read/write and communicate in English

    Management Ability

    • Perform varied work assignments and constantly prioritize workload by ensuring that deadlines and clients expectations are met or exceeded where possible
    • Ability to work in a high volume and intense working environment
    • Solution orientated and results-driven
    • Professional liaison with all levels of management and technical clients, both internally and externally
    • Client-focused
    • Administration skills
    • Strong leadership and mentoring skills to colleagues and clients


    • Able to travel both domestic and foreign
    • Possess a valid passport

    Method of Application

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