Project Manager Services at Sidel

Your Mission

Offer Preparation:

•  Understand customer requests and translate his needs.
• Coordinate with all involved product divisions to provide a full complete solution answering customer needs
• Support Services sales team in sales, proposals, and presentations as needed
• Propose additional Services Products when required to secure project success as well as maximizing customer satisfaction

Projects Execution:

• Project registration in SAP
• Initiate the project with customer and aftersales manager
• Set a full schedule and coordinate with customer accordingly
• Evaluate technical feasibility and technical risks of project so as to determine proper level of support at Supply Chain and PM&D
• Coordinate with all the involved business units to ensure the launching of the correct parts and follow up on delivery
• Conduct risk assessment and set mitigation plan to reduce any impact on the project
• Keep monitoring Quality -Cost (Budget) - Delivery (Timeline) of the projects
• Manage project crisis and plan for a course of action in conjunction with all project actors
• Reporting project progress on a weekly basis
• Arrange the logistics of the parts (packing, consolidation, and shipping to customer)

Projects Installation:

•  Planning of the required resources and skills to conduct the installation
• Coordinate with the planning team to ensure the provision of the right skills
• Arrange Health Safety Environment & Security (HSE&S) coordination plan
• Arrange the logistics of the installation team and coordinate with the customers accordingly
• Coordinate with the team on site and provide the required support to complete the job
• Create and follow up punch list due to any nonconformity found on site
• Monitor and support the intervention till he gets the technical acceptance of the project

Project Closing:

•  Conduct Root cause analysis to understand the root of the problem and set learned lessons
• Ensure that all the invoices are issued completely
• Ensure database update
• Set a closing meeting with the customer
• Arrange customer satisfaction survey

Your Profile

Level of Education and Language:

• Bachelor Engineering Degree or equivalent
• Fluency in English
• PMP certificate is a plus

Level of Experience:

• 3+ years’ experience in project management with strong technical expertise
• Experienced in Packaging, Sidel equipment and Services Portfolio
• Ability to read and interpret Engineering document such as operating and maintenance instructions, assembly drawing
• Knowledge of MS Office, Project and SAP a plus