Property Advisor at Zamara Kenya

KEY ROLES AND RESPONSIBILITIES

In more detail, the areas of responsibility include:

Operational Oversight

• Supervise and coordinate daily activities of all on-site service providers including security personnel, gardeners, cleaners, caretaker, plumber, and electrician.
• Conduct regular inspections to ensure cleanliness, functionality, and safety.
• Serve as the on-site liaison between tenants and management.

Financial & Administrative Duties

• Generate and issue timely invoices for rent, service charge, water, and TPS statement. (where applicable).
• Track and collect rental payments, enforce debt recovery procedures, and reconcile debtors’ accounts.
• Issue notices to rent and service charge defaulters in accordance with policy.
• Ensure timely payment of all service providers (every Thursday).
• Reconcile and maintain records of deposits, refunds, and statutory levy payments.
• Issue monthly rent and service charge statements to tenants.

Reporting

Prepare and submit:

• Monthly and quarterly property reports.
• Monthly TPS reconciliation report.
• Updated records of payments, collections, arrears, and deposits.

Liaison & Coordination

• Coordinate with the external property manager on general property management issues, ensuring alignment and accountability.
• Work closely with the legal team and house owners to ensure timely completion of the ownership transfer process.
• Support and participate in meetings with the external property manager.

QUALIFICATIONS AND EXPERIENCE 

• Degree in Property Management, Business Administration, Real Estate, or related field.
• Minimum 3 years’ experience in property or estate management.
• Strong skills in debt collection, reporting, and communication.
• Proficiency in MS Office (especially Excel); familiarity with property or accounting software is a plus.