Protection Case Worker at HIAS Refugee Trust of Kenya

Grade: 5

Reporting to: Protection Program Manager

Duration: 1 Year Contract with possibility of renewal subject to availability of funding and performance

Introduction

HIAS is an international nonprofit organization with a vision for a world in which refugees, displaced persons and asylum seekers find welcome, safety and freedom. HIAS operation in Kenya was established in 2002 with the mission to serve the most vulnerable refugees through protection, resilience, economic inclusion and provision of durable solutions.

Organizationally, HIAS is guided by its Refugee Rights Framework. This rights-based approach, based on international human rights, humanitarian and refugee law and practice, provides a programming framework for HIAS’ focus on refugee protection. This framework prioritizes programming impact that ensures forcibly displaced people realize their potential and become contributors to society, with this impact being achieved through the realization of legal and civil rights and social and economic rights including through 1) the right to protection from harm, violence and discrimination, 2) the right to recovery from the shock of displacement, and 3) the right to economic self-sufficiency and inclusion.

HIAS works with communities’ natural systems in order to optimize support for Persons of Specific Needs. This approach enables HIAS to meet the safety, psychosocial, economic, and justice needs of PSNs; facilitate their access to appropriate care. HIAS Kenya is seeking to recruit a Case Worker who will be expected to contribute towards promoting and protecting the rights of persons with specific needs among the refugee community. The Case Worker will also serve as a resource and focal point for HIAS Kenya and implementing partners on technical matters related to PSNs service provision for urban refugees

Main Duties & Responsibilities

• Promote and protect the rights of the most vulnerable refugees.
• Promote and protect the rights of the most vulnerable refugees.
• Assist in the development and implementation of the HIAS Kenya program strategy
• Research, development of training curricula and conduct presentations on a need to basis in line with the program goals and objectives
• Follow up on cases and provide refugees counseling and feedback on the status and processing of individual cases;
• Assist in preparation of project related reports.
• Assist in organization and facilitation of Community-Based activities including empowerment
• Assist in protection mainstreaming by providing insight in protection interventions for the PSN (Persons with Specific Needs) population
• Participation in co-ordination meetings
• Facilitate establishment of community based protection mechanism and support for the vulnerable persons with specific needs
• Ensure ongoing case management and documentation of protection violations
• Follow up on cases and provide partners and refugees counseling and feedback on the status and processing of individual cases
• Produce accurate, detailed and timely reports highlighting objectives, achievements and impact on project activities.
• Ensure weekly, monthly and quarterly reports are analyzed, compiled and submitted to the Protection Program Manager for sharing.
• Performing other duties as and when required

Required Qualifications

• Bachelor’s degree in Social Work, Gender Studies, Community Development Studies and/or other related fields of study

Desirable Experiences

• Minimum of 1-2 years’ previous job experience related to refugee protection.
• Demonstrated experience working directly with refugees who are PSNs
• MUST have a demonstrated understanding of key principles of community engagement
• Good knowledge of human rights doctrine
• Training and capacity building experience, particularly using participatory techniques for training related to refugee protection.

Required Skills and Competences

• Proficiency in English and Swahili
• Computer literacy is a must, with strong knowledge of Access, Excel and Word
• Ability to work in a team, maintain confidentiality and respect for diversity, uphold integrity, respect and accountability
• Self-starter with an ability to work with minimal supervision in a culturally diverse team
• Excellent Analytical, Communication and Report writing skills
• Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff, beneficiaries and other stakeholders
• Ability to maintain one’s composure while under pressure