Public Engagement Assistant (Alumni Coordinator)

Duties

The Alumni Coordinator works under the direct supervision of the Emerging Voices (EV) Specialist (or PAO designee), and has no supervisory responsibilities.  Plans, develops and coordinates the Mission’s alumni programs for Emerging Voices exchange alumni, including youth and communities that are not included in traditional U.S. diplomatic engagement, such as civil society groups and populations vulnerable to extremist appeals, as well as alumni engagement with Established Opinion Leaders exchange alumni, including influential individuals and institutions such as think tanks, syndicates, labor unions, professional associations, civil society, cultural organizations, prominent academics, and professional training institutions.  Designs, plans and implements a broad range of activities to maintain contact with alumni of all Emerging Voices (EV) and Established Opinion Leaders (EOL) activities and initiatives.  Develops a strategy for engaging alumni over the long term, and analyses the effectiveness of various exchange programs based on Mission goals and recommends adjustments accordingly.

Requirements:

EXPERIENCE:  

• A minimum of Seven years of progressively responsible experience in a multilingual, multicultural, or multinational work environment is required, with project management, marketing, public relations, communication, or education duties as a significant part of the job. 

JOB KNOWLEDGE:  

• Detailed knowledge of U.S. foreign policy and American interests as they apply to Kenya and especially to the Emerging Voices and Established Opinion Leaders (EOL) sectors is required.  General knowledge of United Sates Government (USG) and Department of State (DOS) structure, as well as of Bureau of Educational and Cultural Affairs (ECA) and other Public Diplomacy (PD) bureaus within the Department, is required.  Detailed understanding of the full range of PD tactics and tools designed to engage Emerging Voices and Established Opinion Leaders audiences, and general knowledge of cross-cultural communications, is required.  Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.  
• A thorough understanding of the attitudes and preferences of the Emerging Voices and Established Opinion Leaders (EOL) audience sectors in Kenya, including the regional, ethnic, social, cultural, linguistic and other factors and institutions that shape those attitudes, is required.  Detailed knowledge of Kenyan secondary education, exchanges, and youth programs is required.
• Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly the Emerging Voices and Established Opinion Leaders sectors, in Kenya is required.  Knowledge of latest trends in audience engagement is required.  Understanding of the complex and changing nature of the information environment, including current trends in international and regional communications as they relate to the Kenyan communication landscape is required; knowledge of Public Diplomacy (PD) engagement tools, related policies and procedures for each is required.

Education Requirements:

• Completion of high school is required.