QSSK-DGM-FTSE-Firmwave Testing and Support Engineer at Q-Sourcing Servtec Group

Job summary:

Reports to Lead Hardware Engineer

Overall Objective Ensure the reliable operation of our meters by conducing rigorous testing of current and future firmware versions, continuously improving the firmware testing process and making recommendations to improve meter firmware.

Scope

Clients in Kenya and Tanzania

FUNCTIONS/KEY RESULTS EXPECTED:

1. Test firmware versions under development
2. Analyse and record test results, and prepare written test reports
3. Recommend improvements in meter software and hardware design. Continuously improve testing processes
4. Monitor and analyse the performance of deployed firmware
5. Support firmware release process
6. Investigate technical issues and potential tampering incidents and recommend resolutions.
7. Train colleagues in repair and configuration of meters.
8. Analyse daily meter performance and report issues.
9. Provide technical assistance to our technician and salespersons in the field.

 KEY CAPABILITIES AND EDUCATION:

1. Ability to read circuit schematics and board layouts in an electrical CAD programs
2. Knowledge of hardware (embedded hardware) and firmware interaction.
3. Experience in C/C++ and Java programming languages.
4. Experience with MySQL is an added advantage
5. Enthusiasm to continuously improve skills and learn new technologies
6. Ability to work under pressure to meet deadlines
7. Attention to detail
8. Ability to analyse data using Excel