QSSK-KA-SM-Sales Manager at Q-Sourcing Servtec Group

Accountabilities.

Field Sales

• Work very closely with the East Africa Director and Head of operations by providing comprehensive support, coordination, and communication at all levels.
• Qualify and approach new customers allocated to you for development and ensure new wins every month.
• Manage relationships with allocated existing or new customers and ensure business continuity to avoid down-trading.
• Ensure maximum achievement of all sales interactions as agreed with the field sales menagerie. maximum field sales calls
• Support in conducting Sales campaigns with targeted customers identified by a campaign for each trade lane development.
• Enhance teamwork with other sales members by reporting new market trends, competitor’s behavioral patterns, undercutting practices, and observing any new market entrants.
• Daily use of Client relationship management tool to book meetings, companies targeted, and ensure monthly targeted opportunities are met.
• Market forecasting and analyzation of net profit target each month on new sales accounts in line with annual targets.
• Spotting new business opportunities from projects, multinationals, manufacturers, and retail segments of the market.
• Ensure correct data on prospect updates Daily, weekly, and monthly with updates on the sales tracking systems( CRM)
• Focus on achieving the set revenue targets/month

Internal and External Coordination

• Facilitates and expedites communication between clients, sales managers, and other internal departments.

Education, Experience, Technical Skills & Deliverables

Education

• Diploma/ Degree in any business field

Experience

• Freight Forwarding and/or Logistics experience of more than 3 years
• Good analysis and judgment skills
• Ability to work as an individual but also understand a TEAM approach
• Strong Customer facing and presentation skills
• Must be outgoing and easily able to build relationships at all levels

Skills

• Encouraging team and staff; able to mentor and lead
• Able to analyze data and sales statistics and translate results into better solutions
• Excellent verbal and written communication skills
• Able to multi-task, prioritize, and manage time effectively
• Self-motivated and self-directed
• Must have excellent interpersonal skills and the ability to work in a team
• Ability to multi-task and get things done to completion
• Excellent planning and organizational skill

Computer Skills

• Excellent IT skills – Outlook, Word, PowerPoint &Excel (With a typing speed of not less than 35 Words Per Minute)
• Knowledge of Oracle system

Able to demonstrate

• Personal Ownership, Integrity, Teamwork, and Excellence
• People and Organizational Management
• Must have a good understanding of financial concepts and pay keen attention to detail Results and performance-driven mindset
• Ability to develop and sustain good working relationships with clients.

Deliverables / KPIs (subject to change)

• Objectives will be given in terms of Net Revenue and/or volume growth development.
• In addition, there will be activity targets (i.e., Customer visits, Quotations etc.) to ensure face-to-face contact and business activities in a continual and consistent fashion.