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  • Posted: Feb 9, 2022
    Deadline: Not specified
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    We are a fast growing startup building Africas largest impact data labeling workforce by empowering underserved communities to join the digital economy and break the cycle of poverty. Founded in 2021


    Read more about this company

     

    Quality Analyst

    Responsibilities:

    • Analyze taskers’ work output against guidelines/standards and providing feedback
    • Coaching taskers and helping them improve on their weaknesses
    • Providing feedback to Team Leaders on identified areas that individual members of the team need to improve on for coaching
    • Compiling and sending daily, weekly and monthly quality reports and send to the Quality Analyst Supervisor and other relevant stakeholders
    • Collaborating with Operations to ensure that best standards are revised and updated where need be
    • Providing feedback and recommendations on recurring and widespread gaps that should be addressed through training/refresher trainings
    • Maintaining an up-to-date record of individual taskers’ quality performance for use in performance reviews

    Requirements:

    • Great attention to detail 
    • Excellent communication and feedback skills
    • Planning and organization skills
    • Strong interpersonal skills
    • Reporting and analysis skills
    • Conflict prevention and resolution skills

    Method of Application

    Interested and qualified? Go to Africa AI on africaai.teamtailor.com to apply

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