Quality Assurance Manager at Q-Sourcing Servtec Group

This role oversees total plant manufacturing process supporting the production team through quality management of the inputs and process audit to ensure plant & output package meets set quality & regulatory specifications. To ensure that all plant manufacturing processes, packaging & final products meet set quality& regulatory requirements.

DUTIES & RESPONSIBILITIES:

Plant Quality Management, Standards, Safety and Sustainability

• Implement and effectively maintain ISO 22000:2018 and other related QMS Quality standards.
• Ensure effective management of Pre Requisite Programs (PRP’s) including Pest Control, Waste Management, Drainage systems, Equipment and Personal Hygiene, Calibrations services and Supply of utilities.
• Ensure follow-up of ISO and HACCP standards action items at the workplace.
• Develop and update the QA/QC policies, procedures, protocols and checklists in line with Food/Feed safety and QMS standards.
• Participate in (cross-functional) technical root cause, problem solving sessions relevant to Food Safety and Quality Non-conformances.

Compliance Management

• Manage and approve of finished products to comply with extrinsic and intrinsic specifications as per internal, regulatory and statutory requirements.
• Collaboration with the internal stakeholders in Engineering, Production and warehousing to achieve the conformance and improvements in Good Manufacturing Practices and hygiene standards impacting on product safety performance.
• Liaison with external stakeholders like KEBs, VMD on quality compliance, co-ordination and acquisition of the standardization mark, product/regulatory standards, coordination and reporting on proficiency testing reports.

Delivery

• Support the manufacturing team in achieving plant’s production plans.
• Collate and maintain all quality and food safety records and documents.

Continuous Improvement

• Participate in process improvement projects and document results.
• Create an environment where staff can realize their full potential and contribute to the attainment of departmental and organizational goals.
• Create a sense of common purpose within QSHE to facilitate delivery of quality products

Productivity, Performance and Personal Development

• Deliver performance objectives set.
• Institute immediate corrective action where performance is below par.
• Proactively manage own learning and development
• Adhere to annual leave plan agreed with line manager
• Update personal job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional and industry events, meetings and forums.
• Adhere to HR policies in the management of employees and maintain a conducive working environment.

Risk Mitigation, Compliance & Audit

• Comply with safe working procedures / signage and standards
• Manage staff compliance to personal protective equipment policies and maintain this in accordance with procedures and legislation.
• Adhere and comply with the ISO, policies, procedures and statutory guidelines.

Reporting

• Prepare and submit reports to the relevant stakeholders within agreed format and timelines (daily, weekly, monthly, and quarterly).
• Present reports that facilitate informed and sound decision-making. Trends, insights and concerns with recommendations clearly elaborated.

Key Skills and Competencies:

• Bachelor of Science in Food Science / Industrial and Analytical Chemistry/ Biotechnology/ Biochemistry, Microbiology/Animal science & Nutrition or a related in field.
• At least 6 years, 2 years’ experience in management role in a manufacturing company with experience in food/feed manufacturing and quality management processes/systems.
• In-depth understanding of quality standards, food safety/HACCP systems.
• Excellent communication skills (oral, written and listening).
• Understanding and knowledge in feed mill standards and training skills.
• Ability to work effectively with all levels of management and staff.
• Must be proactive and be able to anticipate issues rather than being reactive.
• Documentation and reporting skills.
• Demonstrate strong leadership skills, including the ability to inspire and motivate teams, foster a positive work environment, and drive organizational performance, champion of diversity, equality and inclusive practices
• High level of integrity.
• Collaboration with the team members and other units within the department and function.
• Strong understanding of business principles, practices, and ability to assess business risks.
• Ability to develop and implement long-term goals and initiatives that align with the company’s vision and objectives.