Quality Assurance Manager at Shop Soko

Duties and Responsibilities but not limited to;

• Compile company wide quality control reports, create statistical process control metrics, manage nonconformity material discrepancy reports, recommend continuous improvement activities.
• Prepare monthly summaries of quality issues, present to the senior management team.
• Setting requirements for raw material or intermediate products for suppliers and monitoring their compliance
• Review and improve the existing Quality Record.
• Implement quality training programs for key quality & manufacturing personnel and supply chain partners.
• Ensure appropriate calibration of quality equipment.
• Work with Logistics to integrate quality standards as part of the Service Level Agreement for core suppliers and, where appropriate, assess supplier return products with failure analysis.
• Issue and manage supplier Corrective Action Reports.
• Support production, Inventory, Procurement and Logistics with annual business reviews of key suppliers.
• Work with Design on new component introduction, alternative raw materials, tooling requirements, test plans, and product qualification requirements.
• Design and implement Quality Plans for all parts to be integrated into CAD drawings.
• Communicate and share the company quality philosophy to key personnel in the company.
• Keep senior management abreast of significant developments identified during quality control activities.
• Investigate and record customer complaints regarding product performance, specifications, and reliability.
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality

More Details on Experience

• BSc degree in Chemistry / Engineering/ Science
• Excellent interpersonal skills
• Ability to manage a variety of cross-functional team members
• Excellent organizational and follow-up skills
• Jewelry expertise will be an added advantage