Quality Assurance (QA) Inspector at CDL Human Resource

• To ensure that all supplied raw and packaging materials, molded plastic components (Barrels, buttons, caps, stems, supports, tubes, other), intermediate and assembled products (ink fills, assembled pens, screen printed pens, shavers) and imported finished products (correction fluid, glue stick, lighters, markers, pens, shavers, other) are inspected and tested to ensure they are defect free/ conform to set QUALITY standards in order to meet CUSTOMER /CONSUMER requirements.

MAIN RESPONSIBILITIES OF THE ROLE

• Raw & Packaging material Quality Assurance
• Sample and test packaging and raw materials from suppliers for conformity to set specifications.
• Approve or reject supplied inputs based on their quality status.
• Ensure proper storage to avert contamination.
• Reinforce FIFO during issuance and use
• Component Moulding Quality Assurance
• To ensure line clearance is done to avoid mixing of different materials /master batches /pigments.
• For each production line, prepare a line reference standard of the specified component and submit it for review and authentication by the QA Manager.
• Carry out quality checks on all defined parameters for barrels, supports, tubes, buttons, caps, stems to ensure the components manufactured conforms to set specifications
• Ink filling Quality Assurance
• Ensure line changeovers checks are done before ink fill line starts.
• Take extra measures to avoid change over ink cross contamination
• Evaluate at set time intervals, the defined ink fill attributes (test writing, ink content, writing quality, swedging, Free ink level etc.).
• Identify defects that may impact on the functional attributes of the ink fill (compromise writing /requirements set by company)
• Capture rejects, scrap data, trend and initiate timely corrective actions
• Customer/ consumer complaints and Trade Returns
• Evaluate and prepare test reports specifying quality status of any complaint and the action to be taken
• Record complaints data, trend and initiate timely corrective actions
• Assembly operations
• (Ball point pens, screen printing shavers)
• Ensure line clearance is done to avoid mixing of different customer orders and relevant check sheet are prepared and signed
• Check and verify that the components and packaging materials issued for product assembly conform to set quality requirements and either approve for use or reject the defective components
• Prepare reports for all test samples collected online
• Carefully examine pen points, identify for defects that can affect writing performance
• Prepare a line reference standard for each production line and submit for review and authentication by the QA Manager
• Check the wooden hammers used for manual assembly have good quality rubber on both sides to avoid damaging the point.
• Verify all screen print coupons before start of production. Review screen printed pens against approved sample
• Record rejects, scrap data, trend and initiate timely corrective actions
• Ensure all non-conforming materials are well segregated and properly disposed of
• Ensure that the correct quantities are packed at the weighing area and the correct batches and customer names are well coded as planned
• Bar coding controls –control of issuance to ensure specificity to product, conduct scan testing
• Shaver operations quality assurance checks on the welding, flow wrap sealing
• Calibration - Weights & Measures
• Carry out daily weighing scale checks (calibration)
• Identify & isolate any faulty equipment’s
• Document calibration results and submit for review
• Set and check of measurement gauges for accurate dimension achievement
• To keep QA laboratory, tidy always

Requirements

• Academic and Professional qualifications
• Degree or diploma in Health and safety or related field

Professional work experience

• 5 Why 2H problem cause analysis
• PDCA
• Experience working in a Factory is an added advantage

Essential Skills & Competencies

• Strong knowledge of local, state, and federal health and safety regulations
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Strict adherence to company standards and safety procedures