Quality Assurance Team Lead (Registered Nurse) at Bridge Talent Management

Key Responsibilities

• Lead, supervise, and coordinate the nursing team to ensure effective service delivery and adherence to clinical standards.
• Review and audit nursing notes, clinical records, physician orders, medication profiles, and patient care plans for accuracy and completeness.
• Ensure nursing documentation is completed correctly and submitted within the required timelines.
• Monitor compliance with clinical protocols, patient care plans, medication procedures, and organizational policies.
• Identify clinical documentation gaps, quality deficiencies, and recurring issues, and implement appropriate corrective measures.
• Coordinate communication between nurses, physicians, caregivers, and other healthcare professionals to ensure continuity of care.
• Monitor the quality of patient care and ensure that clinical concerns are appropriately escalated and resolved.
• Provide guidance, mentorship, and ongoing training to nursing staff to improve clinical competence and performance.
• Develop and implement quality assurance procedures, clinical audit processes, and continuous improvement initiatives.
• Track quality assurance indicators, documentation compliance, and staff performance against established standards.
• Prepare and submit weekly quality assurance reports highlighting audits completed, identified deficiencies, emerging trends, and recommended interventions.
• Participate in departmental meetings and provide updates on clinical quality, team performance, and improvement initiatives.
• Support internal and external clinical audits and ensure compliance with applicable healthcare regulations and professional standards.
• Maintain accurate and confidential clinical records and quality assurance documentation.
• Perform other related duties as assigned by management.

Requirements & Qualifications

• Bachelor's Degree in Nursing or an equivalent recognized nursing qualification.
• Must be a Registered Nurse with a valid practising licence and in good standing with the relevant regulatory body.
• At least 7 years of professional nursing experience.
• Proven experience in a Nurse-in-Charge, Senior Nurse, Nursing Supervisor, Clinical Team Leader, or similar leadership role.
• Demonstrated experience managing, supervising, and developing a team of nurses or other clinical staff.
• Experience in clinical quality assurance, nursing documentation audits, and compliance monitoring.
• Strong understanding of patient safety, clinical documentation, care planning, and quality improvement processes.
• Experience identifying clinical deficiencies and implementing corrective and preventive measures.
• Proficiency in electronic medical records or clinical documentation systems is an added advantage.
• Excellent organizational, reporting, and problem-solving skills.
• Ability to work independently, exercise sound clinical judgment, and manage competing priorities effectively.

Key Competencies

• Clinical leadership and team management.
• Quality assurance, auditing, and compliance monitoring.
• Strong clinical judgment and decision-making.
• Staff mentorship, coaching, and performance management.
• Excellent written and verbal communication.
• Analytical thinking and attention to detail.
• Patient safety and continuous quality improvement.
• Accountability, integrity, and professional ethics.
• Effective planning, organization, and time management.
• Ability to identify operational challenges and implement practical solutions.