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CMA CGM is a leading worldwide shipping group. Founded in 1978 by Jacques R. Saadé, CMA CGM is today a worldwide leading shipping group. It has nearly 29,000 employees around the world, of which 4,500 in France. Of the French employees, 2,400 are based in Marseille, where the Group was founded. The CMA CGM Group has become a major player in the ...
Position Summary:
This position reports to the Managing Director-East Africa Cluster and shall be based in Nairobi, Kenya.
The Cluster Quality Process Manager is responsible for driving end to end business processes optimization through building ad sustaining all processes in line with the CMA CGM group core model and polices. This is a transversal role charged with implementing and overseeing all projects relating to internal process improvement, offshoring of tasks, digitization and innovation aimed as improving service delivery to our customers across Kenya, Uganda, Tanzania, Rwanda, Burundi and South Sudan.
Main tasks and Responsibilities:
Skills and Qualifications:
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