Receptionist (KEN SHE Study) at Kenya Medical Research - KEMRI

Study Description

The KEN SHE Study is a prospective, blinded randomized study that will test the efficacy of single-dose bivalent and nonavalent HPV vaccination as a catch-up strategy.

K MR 7 Vacancy No. FN-04-05-21

Reports to: Retention Officer

Duration: 1 Year Renewable Contract as per KEMRI Scheme of Service. The first 3 months is a probation period

Duties and Responsibilities

• Receive and welcome all visitors to the study clinic
• Receive and welcome referred participants for screening and possible enrollment and follow up visits.
• Schedule appointments with participants.
• Organize in liaison with the clinic lead and Outreach coordinator, schedules for study participants
• Counter-checking completeness of locator information forms after screening/enrollment and during follow-up visits.
• Facilitate efficient participant flow within the clinic.
• Receive all external and internal calls to the reception.
• Receive parcels and direct them to respective staff
• Write regular reports on the participant clinic flow, appointments and reimbursements.
• Maintain participant schedule database, re imbursement and ensure they are refreshed and comfortable as they wait.
• Observe participants’ and visitors’ traffic within the clinic
• Receive all parcels delivered at the reception, track and disburse appropriately
• Maintain the study participant link log and all registers, diaries and appointment cards, ensuring confidentiality and safe storage of these documents
• Updating participant link log
• Communicate well with all visitors at the reception including study participants. Chanel all issues raised appropriately
• Take minutes during study site meetings and send them out on time
• Liaise with the PI and maintain her diary
• Facilitate study regulatory approvals, forwarding submission package to SERU/PPB and follow up of the approvals with the Nairobi CMR office
• Ensure participant retention

Required Qualifications

• Minimum diploma in Secretarial, Front Office Administration, hospitality or any other relevant courses
• Excellent knowledge and extensive experience in computer applications, MS word, Excel, and access

Experience:

At least two (2) years Clinical research experience

Desirable Qualities

• Organizational and time management skills.
• Must be a good communicator, good listener, patient, proactive and with vast knowledge in Public relation
• Excellent social and public relations skills
• Computer literacy
• Data entry skills
• Ability to follow instructions, good listener, honest and attention to detail
• Fair Knowledge and experience in finance and budgets