Receptionist at Lodwar Hills Hospital

Job Summary,

Reporting to the Hospital Manager, the successful candidate will provide administrative support to achieve timely and efficient management of reception operations.

Responsibilities

• Receive and welcome clients to the hospital and conduct triage at the front office
• Schedule appointments for clients for general and specialized services
• Operate phone and receive correspondence on behalf of the hospital
• Handle all hospital’s enquiries and complaints in an effective manner in consultation with the administration.
• Handle, sort and respond to the general inquiries.
• Receive, issue receipts and register all payments from clients
• Handle and manage all patient files and records
• Guide new clients on the service process
• Conduct follow-ups for clients with appointment and return dates.

Qualifications

• Diploma in a business-related course.
• Three (3) years of appropriate experiences in Front Office/ Reception operations.
• Good customer service and people skills.
• Self-motivated and a team player.
• Pleasant personality.
• Excellent communication skills