Receptionist at Yellow Pages Kenya

We are seeking a professional and customer-focused Receptionist to serve as the first point of contact for our company. The ideal candidate will manage front desk operations, greet clients, handle calls, and provide administrative support to ensure smooth office functioning. This role requires exceptional communication skills, multitasking ability, and a proactive attitude to maintain a welcoming and efficient workplace.

Role Overview:

• Serve as the first point of contact for visitors and clients, ensuring smooth front desk operations and supporting administrative tasks for a professional and welcoming office environment.

Key Responsibilities:

• Greet and assist visitors warmly; manage calls and direct inquiries.
• Maintain a neat reception area and enforce visitor protocols.
• Handle mail, courier deliveries, and update visitor logs.
• Schedule appointments, meetings, and manage bookings.
• Provide general admin support (filing, photocopying, data entry).
• Coordinate communication between departments and notify relevant staff of guest arrivals or urgent issues.

Qualifications:

• Diploma in Business Administration, Front Office, or related field.
• 2+ years' experience in reception or admin support roles.
• Fluent in English & Swahili; strong communication and multitasking skills.
• Proficient in MS Office; professional and composed demeanor.
• Familiarity with office equipment preferred.