Reconciliation Assistant at APA Life Assurance Company Ltd

KEY PRIMARY RESPONSIBILITIES

Reconciliation  

• Prepare weekly, monthly payments to medical service providers and confirmation of receipt of payments by providers.
• Prepare daily reimbursement payments for members and remittances
• Weekly / Monthly reconciliation of medical providers’ bills & accounts on an ongoing basis or on demand including visits to providers to sort out contentious bills/ issues
• Preparation of reports on a weekly, monthly basis.
• Following up for payment approvals.
• Foster effective working relationships with internal stakeholders, such as underwriting, claims, finance, and actuarial teams, to ensure alignment and collaboration in medical accounting activities.
• Share payment remittances to providers monthly / or as requested
• Customer service – address clients’ queries in form of telephone queries, letters, emails and walk–in clients.
• Maintain proper department standards, discipline and confidentiality regarding patients’ illness

ACADEMIC QUALIFICATIONS

• Diploma / bachelor’s degree in Finance.

JOB SKILLS AND REQUIREMENTS

• Computer literate and familiar with high processing speed using standard office software applications
• Mature, team player with strong interpersonal and persuasive skills 
• Good Communication and interpersonal skills
• Good analytical skills and keen on details
• Excellent Negotiation skills
• Effective decision maker

PROFESSIONAL QUALIFICATIONS

• CPA(K)

EXPERIENCE

At least 1 years’ experience in a busy health Insurance environment or financial institution