Associate, Communications at RefugePoint

Primary Responsibilities

Writing and general communications

•  At the direction of the Senior Communications Officer, collect and cultivate client and staff stories and draft content for various RefugePoint publications, including fundraising appeals, newsletters, grant proposals, and special reports.
•  Support the Senior Communications Officer in drafting and revising existing content about URPP programs as needed.
•  Support the Senior Communications Officer in the preparation of the quarterly and annual report content related to the URPP and client and staff stories for the URPP/UNCP.
•  Manage the internal newsletter.
•  Manage the internal staff website.
•  Produce content from start to finish: from setting up interviews with other RefugePoint team members and clients, traveling into the field on a weekly basis, developing interview questions, interviewing clients to collect stories, writing final stories using quotes/audio/notes taken and submitting finalized work, with photos (sometimes video) to the Senior Communications Officer.
•  Maintain strong relationships with all Nairobi teams (medical, social work, livelihoods, counseling, etc) and check in on a monthly basis for story leads, suggestions.
•  Support the creation of content for the external newsletter as needed.
•  Track refugee resettlement departures and update headquarters regularly. Track refugees post-departure, and set up systems to put this into place.

Social media and website support

•  Working in coordination with RefugePoint's Social Media Strategist and other Communications team members to develop content for RefugePoint's web and social media platforms using the content collected (client stories, staff highlights, etc).
•  Provide assistance in managing and evaluating social media platforms as requested.
•  Conduct media monitoring on issues related specifically to urban refugee protection and alert the Senior Communications Officer to relevant stories.

Video and Photography

•  Photograph and edit images of clients, programs, and the environment in Nairobi for RefugePoint's publications, website, and social media.
•  Film and edit, or arrange for videographers to film material for RefugePoint's audio/visual needs.
•  Organize and manage Nairobi's image library, ensuring that all releases are signed and accessible.
•  Help to maintain a spreadsheet of all client stories so that all content can be easily searched/accessed.

Event Management and Training

•  As needed by the Senior Communications Officer, assist with coordinating RefugePoint events in Nairobi, including trainings, conferences, community working groups, and fundraising forums.
•  As needed, help with the printing of T-shirts and other collateral.

Qualifications

•  A strong interest in the mission of RefugePoint and refugee protection.
•  Excellent writing skills (in English), proofreading, and editing skills are imperative to this position. Writing with a US-based population in mind will be required.
•  Excellent interviewing skills, and communication skills in speaking, transcribing, contacting, and following up with refugee clients.
•  Bachelor's Degree in relevant field (communications, journalism, marketing, public relations, etc). Degrees in human rights or international affairs will also be considered.
•  A minimum of three years of experience in a related communications position.
•  Excellent communication and interpersonal skills (English fluency required).
•  Experience with popular social media platforms (Facebook, Twitter, Instagram, YouTube, LinkedIn, etc).
•  Applicants with photography and/or videography skills are preferred. Experience with Adobe Creative Suite software is also a plus.
•  Familiarity with Mailchimp and WordPress CMS is a plus.
•  Ability to work both independently and collaboratively. The candidate will need to be a self-starter, someone who can manage their time and tasks independently and responsibly.
•  Respect for individuals regardless of their race, nationality, gender, sexual orientation, age, or legal status.
•  A sense of humor, attention to detail, patience, and diplomacy.
•  Must be legally able to live and work in Kenya.