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Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality and works through local church and non-church partners to implement its programs. CRS has been helping po...
Job Details
The Ethics Safeguarding Officer will carry out investigations as assigned by the Regional Manager, Ethics. S/he will ensure all key steps in the investigative process are followed, comprehensive reports prepared, and supporting documentation are kept on file. S/he will provide technical support to CPs and SRs with regards to prevention, detection and related policy procedures and internal control systems. In close collaboration with the Ethics Unit Safeguarding Team, Ethics Officer will support various CRS staff and partner training programs.
Roles and Key Responsibilities:
- Safeguarding Investigation
- Support initial assessments of allegations of safeguarding violations to determine credibility
- Undertake investigations into allegations of safeguarding violations to determine breaches of policies, procedures, standards, guidelines, and applicable rules and regulations.
- Develop or contribute to the development of investigation plans/Scope of Work (SoW) for investigations.
- Plan for and carry out investigations and special audits in line with approved SoW
- Ensure steps of the investigative process, including planning, fieldwork, reporting, follow- up and case closure, are performed in line with CRS guidance on safeguarding allegations management and technical advice and guidance from the Ethics Unit Safeguarding Team.
- Prepare comprehensive reports and ad hoc briefs on assigned investigations and, based on analysis and findings, make recommendations for corrective actions and improved controls.
- Effectively document and write reports and other outputs/deliverables for review by Director Field Operation, Regional Manager, and Ethics Unit Safeguarding Team.
- Effectively manage the work-flow of individual cases assigned and in accordance with timeframes set forth in the safeguarding allegations management procedures
- Safeguarding Systems Analysis and Support
- Collect data, analyze and carry out research to flag systemic and operational weaknesses contributing to breakdowns in safeguarding.
- Provide technical support to CPs and partner/sub-recipient (SR) with regards to improvements in safeguarding.
- Identify partner/SRs capacity/knowledge/skills gaps to prevent, detect and respond to safeguarding allegations and assist partner/SR management to take appropriate actions.
- Training & Capacity Strengthening
- Help develop training materials & facilitate workshops and trainings as assigned and provide ongoing support to Director Field Operation and Regional Manager during workshops and other training sessions
- Supervise, train and coach less experienced colleagues at CP level.
Basic Qualifications and Experience:
- Bachelor's degree in human resources, psychology, law, counseling or similar.
- 8 or more years of relevant experience, 3 years' experience in human resources, protection programming, or child safeguarding.
- Knowledge of, and experience working with, USG, DFID, and other major public donors
- Knowledge of the emerging field of safeguarding.
Required Languages - Fluency in written and spoken English; French, Spanish or Arabic required for some regions.
Travel - Approx. 40%
Key Working Relationships:
- Internal: Ethics Unit Colleagues, Country Representatives, Country Program HR staff, Country Program protection staff (if applicable).
- External: Partner staff, Safeguarding staff in other NGOs, local authorities (if appropriate).
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS is an Equal Opportunity Employer.
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
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