Regional Investigators (5 Positions) at Africa Merchant Assurance Company ltd

Reports to: Lead Investigator

 Job Purpose

To support the Legal and Claims departments by conducting thorough and objective investigations into claims, suspected fraud, and other risk-related matters, ensuring timely and accurate reporting to inform decision-making and protect the company’s interests.

Key Responsibilities:

• Gather, review, and analyze evidence relating to insurance claims.
• Conduct field visits, interviews, and surveillance where necessary.
• Prepare investigation reports with actionable recommendations.
• Liaise with law enforcement, witnesses, and other stakeholders.
• Maintain detailed records and ensure chain of custody for evidence.

Qualifications & Experience:

• Diploma or Degree in Criminology, Forensic Science, Law, or a related field.
• At least 2 years’ experience in investigations within the insurance or legal sector.
• Strong analytical and report-writing skills.
• Integrity, discretion, and excellent interpersonal skills.