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PURPOSE OF POSITION:
This role is an integral part of the Africa Regional Team. The role will be in charge of developing the operational and technical frameworks of the VisionFund (VF) Africa network, to deliver on its communicated strategy of impacting rural communities and families. Challenging current work and support practices and solutions, providing direction and leadership, championing the implementation of change both in terms of tech deployment and operational excellence.
Progress of strategy and implementation is evaluated weekly with the Regional Africa Team and with the VFI Operations and Technology team. On a monthly basis, progress and implementation plans are published for regional and global management The Regional IT manager – Africa will drive operational excellence in the region’s MicroFinance Institutions (MFIs) through the adoption of and integration with digital solutions to improve the delivery of financial services.
He/She will work closely with the Global Operations & Technology team to ensure MFIs are in alignment with VFI strategy and global standards and champion regional needs and priorities in respect to global strategic approach and ensure implementation of such in the individual MFIs in their region.
Work together with local and global management to ensure an effective regional digitisation strategy is in place that supports the realization of the VisionFund Strategy, focusing on the technology and digital solutions for business processes and impact on clients.
Develop a manage a detailed plan of how the Technology & Digital strategy will be rolled out including core systems, mobile & digital applications, infrastructure, support and ‘other technologies'.
Ensure all projects are effectively managed.
Oversee the project manager’s work on the gathering of business requirements and functional specification.
Oversee and/or assist in the due diligence and software selection process for MFI systems. May involve brining in subject matter expertise from Operations and Technology and/or other functions.
Oversee pre-implementation plans and support MFI in making its plans which include data clean-up, review of change management business impact, human resources and risks.
Oversee the implementation and support MFIs during implementation of all regional systems and participate in issue-resolution decisions and regular update communication to all stakeholders.
Ensure that adequate support is in place, both internally at the MFI level as well as externally at the vendor level, for the on-going maintenance, issue-resolution and future customizations.
Oversee the assessment of a post-implementation review and lead on any findings / recommendations of the same.
Budget / Funding:
Work together with Region / Operations & Technology on proposals and plans for regional technology and digital budgets and funding.
Ongoing / daily management of RTB / CTB environments, including the management of CoB processes etc.
Work with OpTech team to complete PIRs following implementation to ensure project completeness and to document / champion lessons learnt.
Annual MFI budget plans for “RTB” and “CTB” (Digitisation / Operational) agreed with MFI, Regional, Global management.
As a Christian VFI leader, develop others encouraging excitement and growth both in their careers but also in spiritual growth.
Other Assignments as needed:
Carry out additional responsibilities and projects as assigned, including administrative and planning functions.
Participate in Devotional Meetings:
Attend and participate in weekly chapel services and daily devotional meetings whenever possible.
KNOWLEDGE, SKILLS & ABILITIES:
Individual with strong hands-on experience in managing and successfully implementing systems in banks and or microfinance institutions around the world. The person is required to have a solid problem-solving and technical skills as well as a ’can do’ attitude towards work and challenges. In addition, the following specific knowledge, skills and abilities are required, and may have been acquired through a combination of formal schooling, self education, prior experience or on the job training.
The position requires ability and willingness to travel internationally up to 25 % of the time.
Note: Never pay for any training, certificate, assessment, or testing to the recruiter.
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