Regional Operations Manager at Komaza Kenya

What You Will Do

• The ROM will have three distinct areas of responsibilities, these are categorized as follows:
• Team management – We care for our team and make sure that their welfare is of paramount importance to us as departmental leaders.
• Performance management – Identify staffing gaps and support recruitment as may be required. Act as a liaison between Talent Services and the field teams on all matters relating to people and people operations, such as performance management, promotions and demotions, and grievance and disciplinary handling.
• Disciplinary – Ensuring staff are accountable through Talent Services  processes and instilling professionalism within the team that makes each individual accountable to themselves through high-quality execution and attention to detail.
• Promotions – the Field Assistants of today are our future Field Officers, the Field Managers of today are our future Field Operation Coordinators. We look to identify this talent and foster it in a strong development pipeline while simultaneously managing expectations.
• Hiring – plan and execute FEN hiring in coordination with Talent Acquisition to ensure that we consistently have the right person for the job.
• Operations Management – we look for operations to be steady-state, which is interlinked, scalable, repeatable, and easily translatable. 
• Day-to-day operational management of field activities – by working through your key deputies,  ensure the ongoing execution of operations is to the high standards of Field Operations. 
• Quality control – work within the team and with our farmer partners to maintain quantity and focus on the quality of our work. Continue to engage other key collaborators like the Farmer Relations and the Design team in this area.
• Liaison, coordination and communication – Liaise, coordinate and communicate with other teams involved in supporting your immediate operations to ensure that we are all synced up and that activities are coordinated to be as efficient as possible. This includes coordinating with the Director to ensure that operations are in line with broader Komaza strategy and the future vision of FOPs. 
• Troubleshooting – work through and with your team to troubleshoot challenges with the support of other assets and resources as required. 
• Monitoring and reporting – Measure performance and reporting to build on strengths and learn from failures.
• Strategy development and vision setting – Support the Forestry Operations Director with the company and teams future vision and strategy and to ensure plans are rooted in that field-based reality.

What You Have

• Bachelor’s degree in related field. Masters Degree advantageous
•  Minimum of 5+ years’ experience in field operations and managing large field teams
• Data skills – fluent in G-Suite and/or Microsoft Office suite, strong excel/sheets skills.

You’re Also

• Strong organizational, planning and critical thinking skills to steer complex operational activities.
• Strong written and verbal communications skills: ability to present reports on field activities concisely.
• Interest in sustainable economic development and/or agroforestry.
•  A collaborative problem solver who seeks the opinions of other teammates and departments in the development of creative and sustainable systems.
• Capable to draw conclusions from data and act on them.
• People person and a great team leader who can execute effectively through others.
• Interest in training and content review for training.