Jobs at Komaza Kenya

What You Will Do

• The ROM will have three distinct areas of responsibilities, these are categorized as follows:
• Team management – We care for our team and make sure that their welfare is of paramount importance to us as departmental leaders.
• Performance management – Identify staffing gaps and support recruitment as may be required. Act as a liaison between Talent Services and the field teams on all matters relating to people and people operations, such as performance management, promotions and demotions, and grievance and disciplinary handling.
• Disciplinary – Ensuring staff are accountable through Talent Services  processes and instilling professionalism within the team that makes each individual accountable to themselves through high-quality execution and attention to detail.
• Promotions – the Field Assistants of today are our future Field Officers, the Field Managers of today are our future Field Operation Coordinators. We look to identify this talent and foster it in a strong development pipeline while simultaneously managing expectations.
• Hiring – plan and execute FEN hiring in coordination with Talent Acquisition to ensure that we consistently have the right person for the job.
• Operations Management – we look for operations to be steady-state, which is interlinked, scalable, repeatable, and easily translatable. 
• Day-to-day operational management of field activities – by working through your key deputies,  ensure the ongoing execution of operations is to the high standards of Field Operations. 
• Quality control – work within the team and with our farmer partners to maintain quantity and focus on the quality of our work. Continue to engage other key collaborators like the Farmer Relations and the Design team in this area.
• Liaison, coordination and communication – Liaise, coordinate and communicate with other teams involved in supporting your immediate operations to ensure that we are all synced up and that activities are coordinated to be as efficient as possible. This includes coordinating with the Director to ensure that operations are in line with broader Komaza strategy and the future vision of FOPs. 
• Troubleshooting – work through and with your team to troubleshoot challenges with the support of other assets and resources as required. 
• Monitoring and reporting – Measure performance and reporting to build on strengths and learn from failures.
• Strategy development and vision setting – Support the Forestry Operations Director with the company and teams future vision and strategy and to ensure plans are rooted in that field-based reality.

What You Have

• Bachelor’s degree in related field. Masters Degree advantageous
•  Minimum of 5+ years’ experience in field operations and managing large field teams
• Data skills – fluent in G-Suite and/or Microsoft Office suite, strong excel/sheets skills.

You’re Also

• Strong organizational, planning and critical thinking skills to steer complex operational activities.
• Strong written and verbal communications skills: ability to present reports on field activities concisely.
• Interest in sustainable economic development and/or agroforestry.
•  A collaborative problem solver who seeks the opinions of other teammates and departments in the development of creative and sustainable systems.
• Capable to draw conclusions from data and act on them.
• People person and a great team leader who can execute effectively through others.
• Interest in training and content review for training.

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What You’ll Do

• Create, deploy and lead a coordinated and concise sales strategy with long-term sales growth plans, based on solid logic and analysis, and a strong understanding of both market and operational realities
• Lead and evolve the organizational structure to support the business strategy and goals, continuously improving key business processes and controls while focusing the organization on driving significant growth over the next 5 years
• Manage and participate in all aspects of the sales cycle as you build Komaza’s African sales team
• Develop the sales team so individuals and the team as a whole continuously improve and increase sales
• Oversee the onboarding of new accounts while maintaining strong trust relationships with existing accounts Continuously identify and cultivate relevant relationships throughout Kenya and Africa
• In partnership with relevant leaders, develop pricing policies, including volume discounts and terms and conditions, for customers and partners
• Works with Production to meet customer expectations
• Improve Komaza’s offering in the market by building and maintaining excellent understanding of relevant customer segments, competition, and internal strengths
• Build awareness and preference for Komaza’s products in the market through targeted, cost-effective marketing and a delightful customer experience
• Support the introduction of new products by providing ideas and feedback from the field and running strategic sales pilots

What You’ll bring

• In-depth understanding of the wood and timber market and customers, with experience in working closely with all functions to drive profitable revenue growth & customer satisfaction
• Experience managing a large, culturally diverse team. Ability to build organizational health and build a leadership pipeline
• Demonstrated experience in leading, recruiting and developing sales teams to build high performance capability and competence. With a focus on improving individual selling capability, broadening the technical competence of the field team and leadership capability of sales managers, and demonstrated ability to command the respect of both technical and business teams
• Track record of building and scaling sales teams, while exceeding sales targets
• Excellent analytical and critical thinking skills
• Experience working and living in Kenya
• Fluent in English, and ideally fluency in Swahili and local languages
• Ideally, over 8 years of working experience, with direct sales experience that includes 4 years in a commercial management role. Experience in the timber industry is a plus
• Communicate clearly and proactively
• Demand results with strong ability to motivate and create a positive energy in the team
• Manage projects in a structured way using plans, budgets, and tools
• Be on the front lines, building relationships with customers and team members and stepping in to help when needed
• Leverage CRM software and Google Workspace tools to optimize productivity
• Positive, flexible and adaptable with the ability to make changes in the Sales department as the commercial strategy develops
• Able to set aside ego and collaborate with colleagues
• Highly sociable and able to build strong relationships with a diverse range of potential customers and Komaza team members 
• Quick to grasp things, see relationships, and deduct insights from challenges and opportunities faced in the field
• Master of self-management; able to run with instructions independently while being trusted to deliver and to seek feedback when needed
• Growth-obsessed with a strong desire for personal development