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  • Posted: Dec 30, 2021
    Deadline: Not specified
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  • JUMIA is an e-commerce startup with an aim to mimic Amazon’s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d'Ivoire.
    Read more about this company

     

    Regional Project Lead - Vendor Experience

    Main Responsibilities

    • Lead key projects across that vendor experience levels are optimized and are best-in-class across our markets; positioning Jumia as the preferred partner of choice for e-commerce, on-demand and payment services.
    • Develop a thorough understanding of vendor experience enhancements required at country andfunctional leadership level; undertake feasibility assessments and where relevant, roll out through clearly defined project milestones.
    • Define the vendor communications and training toolkit that is easily adaptable across markets
    • Ensure regular audit and quality control touchpoints are undertaken to ensure continuous improvement of vendor experience.

    Required Skills & Qualifications

    • A Bachelor’s degree in business management, engineering or social sciences
    • 1- 3 years of operations experience in a similar capability; with core expertise in project management

    Expected Personal Skills

    • Demonstrated ability to problem-solve and deep-dive on complex challenges; leveraging on data

    as a key parameter for decision-making

    • Stellar project management and execution skills to navigate project milestones end to end
    • Strong influencer, leveraging on clear and concise communication (both verbal and written) to

    manage relevant stakeholders across multiple functions and markets

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • The opportunity to become part of a highly professional and dynamic team working around the world
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures

    Method of Application

    Interested and qualified? Go to Jumia on africainternetgroup.peoplehr.net to apply

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