Regional Project Lead - Vendor Experience at Jumia

Main Responsibilities

• Lead key projects across that vendor experience levels are optimized and are best-in-class across our markets; positioning Jumia as the preferred partner of choice for e-commerce, on-demand and payment services.
• Develop a thorough understanding of vendor experience enhancements required at country andfunctional leadership level; undertake feasibility assessments and where relevant, roll out through clearly defined project milestones.
• Define the vendor communications and training toolkit that is easily adaptable across markets
• Ensure regular audit and quality control touchpoints are undertaken to ensure continuous improvement of vendor experience.

Required Skills & Qualifications

• A Bachelor’s degree in business management, engineering or social sciences
• 1- 3 years of operations experience in a similar capability; with core expertise in project management

Expected Personal Skills

• Demonstrated ability to problem-solve and deep-dive on complex challenges; leveraging on data

as a key parameter for decision-making

• Stellar project management and execution skills to navigate project milestones end to end
• Strong influencer, leveraging on clear and concise communication (both verbal and written) to

manage relevant stakeholders across multiple functions and markets

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures