Regional Services Officer – North Eastern Regional Office at Kenya National Commission on Human Rights (KNCHR)

REF: KNCHR/ADM/ RSO /07/05//2026

Reports to: Assistant Director/Regional Coordinator

Location:     Wajir with occasional travel

Duration:     Permanent and Pensionable

Gross Salary: Kshs. 100,250

Job purpose

This position is responsible for the provision of legal support services and the implementation of region specific best practices that contribute to the realization of Human Rights within the same. This role is to pursue redress for human rights violations in the commission’s regional offices to reinforce programs and practices that support the advancement of Human Rights programs inclusive of access to justice, devolution, land, citizenship, security, business human rights, minority groups, environmental rights, labour rights, public sector accountability and engaging cultural and traditional institutions to mainstream human rights laws

Operational Responsibilities:

• Screening of client/Petitioners and receive inquiries for complaints processing from victims seeking redress for human rights violations to facilitate the justice process and seek favourable outcomes for them
• Analyze case files and in consultation with the regional coordinator and institutional mandate make appropriate decisions, determinations and recommendations on complaints that’s have been lodged at the regional office
• Provide legal advice and or representation to clients on Human Rights Related court cases and disputes.
• Prepare sound legal opinions on complaints brought forward beyond arbitration. Generate advisories for submission to relevant actors on human rights issues. 
• Facilitate public education and training programmes on human rights themes.
• Participate in field investigations and legal research in response to Human Rights violation cases noted or reported to the regional office to determine the way forward in pursuit of justice for the complainants and submit timely actionable reports.
• Offer legal counsel to inform complainants on the law with regard to possible human rights violations to equip them on next steps and options available to them to mitigate said situations
• Refer complaints that fall outside the mandate of the commission to appropriate agencies for resolution as a way to assist them despite being outside the service parameters of the commission
• Prepare reminders and acknowledgements to keep petitioners informed on the status of the complaints they have lodged on Human Rights violations at the regional office

Skills, Experience and Minimum Qualifications

• Bachelor’s degree in law from a recognized university
• Be admitted as an Advocate of the High Court of Kenya
• At least 1 year of relevant service in a comparable position from a reputable organization
• Good understanding of human rights and other relevant laws
• Good research skills.
• Good communication, listening and client management skills.
• Computer literacy