Relationship Manager - Asset Quality Management at Equity Bank Kenya

Job Purpose:

The role holder will be responsible for evaluating, developing and monitoring recovery action plans on SME accounts on a continuous basis, to achieve maximum and timely recoveries and/or turnaround at minimal costs and ensure the SME portfolio at risk (PAR) is maintained at acceptable banks levels.

Key Responsibilities:

• Oversee the quality of Equity Bank (K) Limited's SME portfolio (loan book).
• Conduct initial assessments of distressed borrowers and negotiate repayment arrangements by evaluating monthly income, expenditure statements, and the affordability of proposed reductions.
• Review facilities with Credit Risk to determine the best recovery options, including restructuring and asset classifications.
• Ensure that sanctioned loan facilities are monitored and managed in compliance with the bank’s lending policies and the Central Bank of Kenya's prudential guidelines.
• Ensure timely issuance of recovery notices to SME clients with loans in distress, in collaboration with Branches and the Debt Recovery Unit.
• Develop and implement recovery strategies and action plans for non-performing SME debts, working closely with Branches and the Debt Recovery Unit.
• Reduce non-performing debts through proactive recoveries and viable restructuring options.
• Review facilities in Credit Quest to determine the best recovery options, including restructuring and asset classifications.
• Manage correspondence with both internal and external customers.
• Prepare and update SME recovery reports, providing continuous updates on the recovery status of SME Banking clients.
• Monitor debtor compliance with agreed settlement arrangements.
• Coach, guide, and motivate staff to improve efficiency and productivity.

Qualifications

Qualifications, Experience:

• Bachelor’s degree in business related degree from an institution recognized by Commission for University Education.
• At least 8 years’ banking experience, 3 years of which should be in a management position within credit.
• Demonstrates a clear understanding of recoveries processes in SME and must be able to provide direction and strategic thinking where appropriate in relation to distressed assets and loans in default.
• Should have sound knowledge in accounting and financial principles, Credit risk management, Business banking, Investment banking.
• Understanding of Legal principles related to lending and collateral rights.
• Must have the ability to translate and apply Credit knowledge to optimize positive outcomes in negotiations with clients

Key Competencies & Skills:

• Goal-oriented with the ability to work with minimal supervision
• Excellent interpersonal skills
• Strong verbal and written communication skills
• Demonstrates high standards of integrity
• Skilled negotiator.