Relationship Officer - Thika at Springboard Capital Limited

JOB DESCRIPTION 

1. Grow a healthy loan portfolio by developing an excellent and complete understanding of the company products and services
2. Develop a base for long-term sources of clients through referrals, telephone canvassing, face to face, cold calling on business owners/decision-makers, emails and networking to manage and grow the loan portfolio.
3. Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.
4. Respond to client inquiries regarding applications for credit and credit transactions.
5. Generate customer feedback on loan applications.
6. Undertake business and home visits to validate applications.
7. Undertake timely valuation renewals after contract expiry.
8. Prepare and submit timely reports and information for decision-making.

DESIRED SKILLS AND QUALIFICATION

1. Bachelors Degree in a Business related field from a recognized institution
2. Professional qualification in Sales or relevant qualification
3. At least 5 years’ sales experience in the financial industry

KEY COMPETENCIES 

1. Ability to interact effectively with all levels of Management and Stakeholders from varied backgrounds
2. Strong analytical thinking and financial reporting skills
3. Communication and interpersonal skills
4. Planning and organization skills

Deadline: 11th April 2023.