Relationship Officer (Zidisha Product) at Phoenix Capital

Qualifications

• Minimum of 1 year experience in Sales and collection handling SME Unsecured Loans

Roles and responsibilities.

• Sales and Business Development: Identify and prospect potential clients among small-scale business owners.
• Actively engage in sales activities to achieve loan disbursement targets.
• Conduct marketing campaigns and promotional activities to attract new clients.
• Client Relationship Management: Build and maintain strong relationships with existing and potential clients.
• Provide personalized financial guidance to clients and assist in the loan application process.
• Loan Origination: Assess the creditworthiness of clients and evaluate loan applications.
• Collaborate with clients to complete necessary documentation for loan processing.
• Customer Education: Educate clients on the benefits and terms of Zidisha's loan products.
• Provide financial literacy training to clients to enhance their business management skills.
• Cross-selling and Upselling: Identify opportunities to cross-sell additional financial products or services.
• Promote loyalty and encourage clients to consider other offerings as their business grows.
• Compliance: Ensure compliance with microfinance regulations, internal policies, and ethical standards.
• Loan Repayment Monitoring
• Implement strategies to reduce delinquency and ensure adherence to repayment schedules.
• Other tasks/projects as assigned.