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  • Posted: Feb 8, 2023
    Deadline: Not specified
  • The Boma Hotels provides ultra modern contemporary hospitality services. Our brand portfolio consists of properties under The Boma hotels namely Boma Nairobi, Boma Inn Nairobi and Boma Inn Eldoret.
    Each unit is thoughtfully designed to provide a common feeling of identification, for the traveller who wants the very best the word is zest for life wh...
    Read more about this company


    Reservations Agent

    The Reservations Agent(Officer) responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. He/She ensures that reservation hotlines are attended to at all times to meet daily business needs, and is responsible for creating, updating and maintaining reservation records promptly in accordance with guests' booking confirmations. The Reservations Agent(Officer) also tracks future room availability and helps develop forecasts for room revenue and occupancy. Additional duties may include preparing the list of expected arrivals for the front office, assisting in pre-registration activities and processing advance reservation deposits. He/She should know the types of rooms the property has, their locations and layouts, as well as the available packages. He/She also updates the availability of rooms via distribution channels such as GDS, OTA and web booking systems, and follows all policies and procedures of the property for compliance and quality assurance expectations


    • Apply Upselling and Suggestive Selling Techniques
    • Provide Sales Services
    • Ensure maximum revenue for Hotel


    • Communicate and Relate Effectively at the Workplace
    • Work in a Team
    • Good planning and organizational skills

    Method of Application

    Interested and qualified? Go to Boma Inn on to apply

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